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Slow Download Speed when downloading backups

Comments

14 comments

  • cPanelMichael
    Hello :) I recommend consulting with your VPS provider. It could be an issue with the network or they could have the connection speed limited. Thank you.
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  • duobilisim
    [quote="cPanelMichael, post: 1543691">Hello :) I recommend consulting with your VPS provider. It could be an issue with the network or they could have the connection speed limited. Thank you.
    i asked about this and they told me not limiting anything. Is there any option in whm to limit downloads?
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  • cPanelMichael
    There are no settings in cPanel/WHM that would limit download speed rates. Note that it's normal to not reach the maximum speed possible for a download. You should consult with your hosting provider if you feel there is an issue with the connection or speed. Thank you.
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  • assibhai
    Hi, I am also facing the same issue. I am just migrating my site from one host to another host and for this purpose after generating backup I am trying to download the backup to my local desktop but the issue is with speed. Download speed almost zero, what could be the issue and how to solve?
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  • cPRex Jurassic Moderator
    @assibhai - the download speed between your local desktop and the server isn't something that can be controlled with cPanel. If you're seeing slowness there you'll want to speak with your hosting provider first to see if they can see any issues with the server itself. If not, you may want to speak with your internet provider to have them check things on their end.
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  • assibhai
    @assibhai - the download speed between your local desktop and the server isn't something that can be controlled with cPanel. If you're seeing slowness there you'll want to speak with your hosting provider first to see if they can see any issues with the server itself. If not, you may want to speak with your internet provider to have them check things on their end.

    The internet speed is very high, i think the issue is with hosting provider.
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  • cPRex Jurassic Moderator
    Hopefully the host will be able to check and confirm that on their end!
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  • assibhai
    Yes, i am sure it was the issue of hosting, although i downloaded the backup with low speed!
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  • assibhai
    Thanks for your cooperation :)
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  • cPRex Jurassic Moderator
    You're welcome!
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  • alexhales2222
    Howdy, I'm likewise confronting a similar issue. I'm simply relocating my website starting with one host then onto the next have and for this reason in the wake of producing reinforcement I'm attempting to download the reinforcement to my nearby work area yet the issue is with speed. Download speed right around nothing, what could be the issue and how to address?
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  • cPRex Jurassic Moderator
    I'd also recommend speaking with your hosting provider as there aren't tools in cPanel that would limit the speed between you and the server.
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  • spaceman

    Symptoms

    Downloads while using File Manager in cPanel are slow compared to other file transfer methods.

    Description

    Downloads using other protocols like FTP have a considerably faster transfer rate than when using File Manager in cPanel.

    We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-43121. Follow this article to receive an email notification when a solution is published in the product. 

    Workaround

    There is no workaround at this time.

    https://support.cpanel.net/hc/en-us/articles/16527447468311-File-Manager-download-speeds-are-much-slower-than-using-an-FTP-client

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