Server domains down, cannot access WHM/Cpanel, Server running?
Got a client message saying their website is down, I go to check and see the VPS is running fine and I can access FTP but I cannot access WHM on 2087 or 2083.
I've tried restarting cPanel and services (service cPanel restart) and also rebooted the bare metal server. The sites are still not up and I cannot access cPanel.
One of our workstations recently was cleared of malware, and I'm unsure if that had to do something with it. Port 2087/2083 is available on LAN but not WAN, and iptables for the VPS is:
Currently all domains are not functioning and I need to find a solution. The odd thing is, the default cPanel page is view-able when connecting directly to the server's IP via browser. Please help-
# Generated by iptables-save v1.4.7 on Fri Dec 27 10:21:03 2013
*ptables-save v1.4.7 on Fri Dec 27 10:21:03 2013
*nat
:PREROUTING ACCEPT [19:1642]
:POSTROUTING ACCEPT [533:33346]
:OUTPUT ACCEPT [533:33346]
COMMIT
# Completed on Fri Dec 27 10:21:03 2013
# Generated by iptables-save v1.4.7 on Fri Dec 27 10:21:03 2013
*filter
:INPUT ACCEPT [0:0]
:FORWARD ACCEPT [0:0]
:OUTPUT ACCEPT [0:0]
:acctboth - [0:0]
:cP-Firewall-1-INPUT - [0:0]
-A INPUT -j cP-Firewall-1-INPUT
-A INPUT -j acctboth
-A FORWARD -j cP-Firewall-1-INPUT
-A OUTPUT -j acctboth
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 993 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 2078 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 53 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 21 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 2082 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 443 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 2077 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 80 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 26 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 8080 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 143 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 22 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 995 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 110 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 25 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 2086 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 2087 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 2095 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 465 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 2096 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 3306 -j ACCEPT
-A cP-Firewall-1-INPUT -p tcp -m state --state NEW -m tcp --dport 2083 -j ACCEPT
-A cP-Firewall-1-INPUT -p udp -m state --state NEW -m udp --dport 53 -j ACCEPT
COMMITCurrently all domains are not functioning and I need to find a solution. The odd thing is, the default cPanel page is view-able when connecting directly to the server's IP via browser. Please help-
-
Both https://IP:2086 and 2082 in secure/non-secure is not working. I tried using hostnames and also IP. I do believe this is a named issue, but the output of chkconfig --list | grep named shows: named 0:off 1:off 2:off 3:on 4:off 5:on 6:off Strangely I cannot access /var/log/messages (Permission denied). I will be reporting a ticket to cPanel, but if anyone has any ideas, please help. Cheers 0 -
[quote="fabin, post: 1553131">Sounds like a dns trouble. Are you connecting to whm/cpanel using server hostname ( or a domain name )? Are you able to connect using
Yes,0 -
Hello :) Have you tried temporarily disabling your firewall rules to rule that out as the cause of the problem? Thank you. 0 -
for me..
# systemctl status firewalld
● firewalld.service
Loaded: masked (/dev/null; bad)
Active: inactive (dead)but i cant get login page with 2087 port.
https://cpaneexample.co.com:2087
0 -
but port 2083 it works fine...
please advise.
BR,.
0 -
Joseph Mwalunyika - this thread is 10 years old, so it's best to open a new thread with specific details on your issue.
It sounds like there is a firewall issue on your machine so you should contact your hosting provider to ensure that is properly configured to work with cPanel.
0
Please sign in to leave a comment.
Comments
7 comments