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Max hourly emails per domain overided and sent 5000 mails

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7 comments

  • cPanelPeter cPanel Staff
    Hello, Your access level is listed as Reseller Owner. You probably don't have root access to the server then do you? If not, then you need to contact your host to have them review the /var/log/exim_mainlog file and see if anything jumps out at them. If they need assistance they are welcome to open a support ticket with us.
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  • cPanelMichael
    Hello :) Please note that emails sent through the PHP mail() function are not bound by the "Max hourly emails per domain" limit. You will need to force your script to use SMTP authentication when sending out emails to ensure it's included in the limit. Thank you.
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  • fzamaan
    [quote="cPanelPeter, post: 1642232">Hello, Your access level is listed as Reseller Owner. You probably don't have root access to the server then do you? If not, then you need to contact your host to have them review the /var/log/exim_mainlog file and see if anything jumps out at them. If they need assistance they are welcome to open a support ticket with us.
    first of all sory for late, for some reason, either i did not get the follow up reply notifications nor i have missed the emails. evently i visited today i found the replies. THank you. actually i am on a vps and running centos 5 and having root access. [COLOR="silver">- - - Updated - - - [quote="cPanelMichael, post: 1643062">Hello :) Please note that emails sent through the PHP mail() function are not bound by the "Max hourly emails per domain" limit. You will need to force your script to use SMTP authentication when sending out emails to ensure it's included in the limit. Thank you.
    oh :p undestood :rolleyes:
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  • storminternet
    If you have not enabled the option Count mailman deliveries towards a domain"s Max hourly emails in tweak settings then the email sent by mailing list will also not be considered.
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  • sparek-3
    [quote="cPanelMichael, post: 1643062">Hello :) Please note that emails sent through the PHP mail() function are not bound by the "Max hourly emails per domain" limit. You will need to force your script to use SMTP authentication when sending out emails to ensure it's included in the limit. Thank you.
    Is this new?
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  • cPanelMichael
    [quote="sparek-3, post: 1651272">Is this new?
    This has always been the behavior from the information I could find, but there is a case open with our development team with a similar question right now. I will double check to confirm if it's new behavior, or if it's legacy behavior and PHP mails are counted, and report back to this thread. Thank you.
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  • sparek-3
    I'm the other way around. I've never it known it to not count via the hourly tracking system. At least with suPHP. If PHP is not running under the VirtualHost's user then it might not. But it always has for me. And appears to still be doing so with cPanel 11.42.
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