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Boxtrapper - what is the white, ignore, and black list search order

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6 comments

  • cPanelMichael
    Hello :) Yes, while not documented, that's the typical behavior for most mail filtering utilities. Are you experiencing different behavior to that? Thank you.
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  • jxmot
    Thanks for getting back to me.... I've not had any experience with any other filtering utilities but it's how I would design it. I'm not noticing any difference in behavior but knowing the order will help me create white and ignore lists so that the outgoing challenge messages are minimized. I have a few email accounts where I want to block(ignore) everything except for white listed addresses. And so far it's working very well. The Perl reg-ex is pretty easy to figure out.... thanks again!
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  • jxmot
    Since my original post I've learned a bit more about regex and the order in which the white, ignore, and black lists are checked.... I had an error in the ignore list where I had - from .+\@.+\.co Which also matches '*.com' addresses. That wasn't what I wanted. I only wanted to ignore '*.co' addresses. So before I learned about the use of the regex '$' I had placed a specific 'from user@domain.com' line in the white list and tested the changes. What happened is the ignore list is checked first, not second as previously thought. IMHO that's wrong. I believe that the white list should be checked first, then ignore and black. I've since changed it to - from .+\@.+\.co$ Regards, j
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  • Roybar

    Had anyone got the white list to work properly?  Even after I enter the rule multiple times on WL the email just dissappears. I think the ignoring list might be interfere 

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  • cPRex Jurassic Moderator

    Roybar - this thread is 10 years old, so could you create a new thread with specific details about the issues you're experiencing?

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  • Roybar

    Hi !  I've just found full solution to my problem on another thread this platform. Now solved. Was not what I thought it was but workks. 

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