Installing Wordpress and getting error not connecting to the database

whipworks

• November 26, 2014 12:17

Trying to install Wordpress, but getting this error that it can't connect to the database. Went to site software and tried to submit moderation request, but haven't received anything back. Any suggestions? Thanks!

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  LostNerd

  • November 26, 2014 18:55

  You need to make sure your wp-config.php is correct. You should see something like this...
  /* MySQL settings */ define( 'DB_NAME', 'database_name_here' ); define( 'DB_USER', 'username_here' ); define( 'DB_PASSWORD', 'password_here' ); define( 'DB_HOST', 'localhost' ); define( 'DB_CHARSET', 'utf8' );
  It is imperative that you get this information right. Also, make sure you've assigned the MySQL user and Database to each other in cPanel.

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  whipworks

  • November 26, 2014 19:43

  Is this before or after the install? Because I don't see that file? I do see, however, is a wp-config-sample.php.

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  LostNerd

  • November 26, 2014 19:49

  After install. If you're getting the error during installation, try setting wp-config-sample.php CHMOD to 0777.

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  24x7ss

  • November 27, 2014 05:26

  yes, if wp-config.php file is not there then mv wp-config-sample.php to wp-config.php and try adding db name, db username and password. Once you set above field properly then your site will start working.

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  whipworks

  • November 27, 2014 15:23

  ]yes, if wp-config.php file is not there then mv wp-config-sample.php to wp-config.php and try adding db name, db username and password. Once you set above field properly then your site will start working.

  
  Can I edit it via WHM instead?

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  cPanelMichael

  • December 01, 2014 13:30

  ]Can I edit it via WHM instead?

  
  Hello :) No, WordPress configuration files are not modifiable via Web Host Manager. Do you experience the same issue when installing another instance of WordPress via the "Site Software" option in cPanel? Thank you.

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