Temporary "permission denied" error using root password
Hello there,
I'm having the following problem with two of my cPanel/WHM installation on different VPS providers.
Sometimes when I'm trying to access to the WHM o the SSH using my root password I get the "Permission denied, please try again." error... The first time I get this error I asked the VPS provider to reset the password because I thought I was committing an error but when this keep happening again and again and I realized that a few hours later I was able to access successfully using the usual root password I stop calling them.
Does anyone have a solution for this problem?
Thank you in advance.
Andr"s M.
P.S.: I'm posting this question here because the only thing that this two VPS servers have in common is that they both use cPanel/WHM as control panel.
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If you have entered it incorrectly you could be temporarily being blocked by cPHulk. 0 -
I had the same issue. Personally, I think that i may have been under a brute force attack. When you are connected, search for CPHULK and add your IP address to the white list. If you have a dynamic IP, then you might have to add a range of IP's I've also added every subnet that I don't want connected via the blacklist. Goes along the lines 1.0.0.0/8 2.0.0.0/8 3.0.0.0/8 takes about 30 seconds to create in a spreadsheet. Also if like me, you are new to this, then one of the first things you should do is install CSF It's a highly configurable firewall. 0 -
Hello redblue keat63, Thank you very much for your replies. I already added my IP to the white-list and also added some subnet that I don't want connected via the blacklist. I let you know how it goes from here. Best regards, Andres M. 0 -
Hello :) Yes, I agree that it's likely happening because of cPHulk brute force detection. Let us know if the issue persists after adding your IP address to the white list. Thank you. 0
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