Skip to main content

Domain not found

keat63
Guys, any ideas what's going on here ? This test domain has been up and running for a few weeks. Today, I created a mailbox on it. Emailing from one address is successful. Email from another on a different domain fails.
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: xxxxxxx@xxxxxxxxxx.co.uk SMTP error from remote mail server after end of data: host mailchannels-lb-2-364402916.us-west-2.elb.amazonaws.com [54.244.238.67]: 550 5.1.2 [RDNF] Recipient Domain Not Found. /https://mailchannels.zendesk.com/hc/en-us/articles/202843704-550-5-7-1-RDNF-Recipient-Domain-Not-Found

Comments

5 comments

Date Votes
  • keat63
    ]Guys, any ideas what's going on here ? This test domain has been up and running for a few weeks. Today, I created a mailbox on it. Emailing from one address is successful. Email from another on a different domain fails.
    This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: xxxxxxx@xxxxxxxxxx.co.uk SMTP error from remote mail server after end of data: host mailchannels-lb-2-364402916.us-west-2.elb.amazonaws.com [54.244.238.67]: 550 5.1.2 [RDNF] Recipient Domain Not Found. /https://mailchannels.zendesk.com/hc/en-us/articles/202843704-550-5-7-1-RDNF-Recipient-Domain-Not-Found

    I found it. CSF blocking DNS propogation.
    0
  • cPanelMichael
    I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.
    0
  • keat63
    ]I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.

    I think i may have been a little hasty. The domain has been live for 2 weeks, so i started sending emails this morning, as a test. I'm getting all sorts of rejections coming back. Like: The mail server could not deliver mail to nick@xxx.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. Then I was blacklisted by baracudacentral, which i've applied to have removed. I performed: dig mydomain.co.uk MX and got this: ; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.30.rc1.el6 <<>> mydomain.co.uk MX ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52304 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1 ;; QUESTION SECTION: ;mydomain.co.uk. IN MX ;; ANSWER SECTION: mydomain.co.uk. 14400 IN MX 0 mydomain.co.uk. ;; ADDITIONAL SECTION: mydomain.co.uk. 14400 IN A xxx.xxx.xxx.xx ;; Query time: 16 msec ;; SERVER: 213.171.192.249#53(213.171.192.249) ;; WHEN: Fri Dec 12 15:04:56 2014 ;; MSG SIZE rcvd: 76 Any ideas why i'm being bounced, and what I can do/check please. The crazy thing is, some emails are getting through and some are being bounced, so I'm a little confused.
    0
  • cPanelMichael
    ] Like: The mail server could not deliver mail to nick@xxx.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.

    To clarify, is this a bounce that users receive when sending email to your domain name, or a bounce you receive when sending email from this domain name? Thank you.
    0
  • keat63
    It's a bounce that I received after sending. However, I think i'm having a blonde moment. I've just done a whois for the recipient domain and it doesn't even exists, and at least two others i've seen bounces with the same wording have typo's. This is our internal invoicing system sending customer invoices out. It's a new system and with 20k customers it seems there's a lot of email typo's doh.
    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post