email client fails to connect

keat63

• January 15, 2015 11:27

We have a custom piece of software sitting on our internal lan, which produces sales order confirmations and then emails the customer. It might do this every 5 minutes, sometimes sending just one email, or maybe as many as 10. Every so often, this software halts, with a "failed to connect to server" message, which basically means, it cannot connect to the mail server. Now i know, this could be a multitude of things, but i was wondering if there might be any logs on the mailserver that i could look at, potentially as it happens.

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  cPanelMichael

  • January 15, 2015 17:00

  Hello :) You can review /var/log/exim_mainlog for the time of the connection failure to see if there's any useful output. Thank you.

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