Intermittent 403 errors accessing javascript file

sp3ctre69

• February 17, 2015 15:14

Hi, I have a forum running on an WHM server and intermittently it is giving "403 (Forbidden)" errors on a javascript file. The link to the file is as follows: http:////styles/we_universal/template/jQuery.headroom.min.js?assets_version=12 It seems to happen on Safari on my iPhone but not on the desktop browsers. I wondered if it was a mod_security trigger but mod_security hasn't been enabled on the server (and is explicitly disabled for this site). This file has 755 permissions just like the other files, and works 90% of the time, but if I hit refresh a few times this file (and only this one.. ever) will give a 403 error. The error_log gives this: [:error] [pid 12328] mod_ruid2 GET /z4new2/styles/we_universal/template/jQuery.headroom.min.js?assets_version=12 HTTP/1.1 chdir to /home/virtfs/jsz2foru failed Any suggestions would be much appreciated, I've been rattling my head over this all day. Thanks, Jim

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  sp3ctre69

  • February 17, 2015 20:51

  mmm, I just found this thread:

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  cPanelMichael

  • February 19, 2015 19:39

  Hello :) Could you open a support ticket so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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