Port 2095 being blocked, cannot access email.

Michael Pair

• March 19, 2015 14:16

Port 2095 is being blocked, pinged the server to see if I could resolve and this is what I got. I need to open this up in order to access webmail. Please help. Ping Result: ---------- ping Michaels-MacBook-Pro:~ Triton$ ping ping: cannot resolve Unknown host Michaels-MacBook-Pro:~ Triton$

• 

  cPanelMichael

  • March 19, 2015 19:53

  Hello, Do you have root access to the server to see if it's blocked by a firewall? If not, please report this to your web hosting provider so they can take a closer look. If you do have root access, I suggest installing a firewall such as CSF to easily manage your firewall rules. Thank you.

  0
• 

  Michael Pair

  • March 19, 2015 20:30

  I turned off the firewall and this did not effect it. Reported to web hosting provider and they just said that we "need to open up port for 2095" I spoke with our router support and they said that there should be no blocking of incoming ports. Any other suggestions?

  0
• 

  keat63

  • March 20, 2015 11:16

  Do you have WHM with root access, or just Cpanel. If you have WHM access, what firewall do you have installed. ? Do you have your own IP's whitelisted. I'm not sure that ping could really tell you if a port was open, just that the server responded. And ping may be blocked on the router anyway. You'd need the aid of a port scanning tool to check open ports, but then risk being blacklisted by your own firewall.

  0
• 

  cPanelMichael

  • March 20, 2015 12:55

  Hello, Did you disable a firewall on your computer or on your server? Do you have "root" access to this server? Thank you.

  0

Please sign in to leave a comment.