Server replied: 550 Verification failed for <contact@olddomain.com>

glupav

• August 26, 2015 12:22

through WHM the account was modified. to be more precise the domain was modified. every service was restarted. emails changed accordingly form contact@olddomain.com to contact@newdomain.com the website works properly with new domain. however i cant send emails form new email address contact@newdomain.com it gives an error like ERROR Message not sent. Requested action not taken: mailbox unavailable Server replied: 550 Verification failed for The mail server could not deliver mail to contact@olddomain.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. Sender verify failed please advise Thank you in advance.

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  keat63

  • August 27, 2015 10:00

  I think i once encountered something similar and ended up deleting and recreating the email addresses.

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  glupav

  • August 27, 2015 18:09

  that seems like the obvious solution but i search for a more complex one i've noticed that squirrel client makes the issue not horde client

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  cPanelMichael

  • September 02, 2015 18:48

  Hello :) Is the previous domain name added to the account or the same server, or is it hosted on a remote mail server? Make sure the domain name does not exist in /etc/localdomains if it's email is not handled by the local server. Thank you.

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