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rDNS doesn't point to the correct subdomains

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4 comments

  • cPanelMichael
    Hello :) Have you verified with your data center that your server has control over RDNS records? If so, ensure you follow the steps listed in this document: How to Configure Reverse DNS for BIND in WHM - cPanel Knowledge Base - cPanel Documentation Thank you.
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  • knguyen2015
    Yep
    Hello :) Have you verified with your data center that your server has control over RDNS records? If so, ensure you follow the steps listed in this document:
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  • cPanelMichael
    I think i do. This is dedicated server.

    Please contact your data center to verify this, as typically your data center needs to configure the RDNS records on your behalf. Thank you.
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  • keat63
    I have a dedicated server, but as Michael has said, the RDNS records are controlled by the DC and not me. I emailed my server providers, who applied the change at the DC.
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