moved website from old server to new server email issues

ahmedbarbary

• November 21, 2015 12:50

Hi i need to send and receive emails from accounts registered in c panel but no send or receive my site company is - Removed - and i transfer my site from old server to another server but how to do domain redirection this is only my problem to send and receive email from outlook by c panel my accounts already added and i already transfer my website i need only to redirection domain what i do that

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  24x7server

  • November 22, 2015 06:40

  Hello, I think you have not updated your new nameserver correctly and due to that you are facing this issues after migration. Please update the correct nameserver for your domain.

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  ahmedbarbary

  • November 22, 2015 13:59

  OK how to update

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  ahmedbarbary

  • November 22, 2015 19:57

  Can you help me if possible what steps to send and receive email by accounts in c panel I already added accounts in email account and i have dns what steps remaining to send and receive byc panel accounts please any one help me

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  cPanelMichael

  • November 23, 2015 17:59

  Hello :) Please review a website such as IntoDNS to verify the name servers and MX records for the domain name are associated with the new server. Thank you.

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  ahmedbarbary

  • November 23, 2015 21:36

  how i add in mx entry please help me how i do mx record based on above information what i know is open cpanel then open mx entry but what i write inside that can you tell me and are there are necessary to write cname or not can tou tell me what i write in mx entry

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  24x7server

  • November 24, 2015 10:22

  Hello, You can add MX record for your domain with the following steps, But please make sure your domain should be using new nameserver of your new server. if you are using any external DNS for your domain then you will have to update your MX record at their end. 1) Login your cPanel >> MX Entry 2) Select "Local Mail Exchanger " 3) Go to Add New Record 4) Add Priority = 0 5) Add Destination = YOURDOMIAN-NAME And click on "Add New record"

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  keat63

  • November 24, 2015 11:30

  I like to use MXToolbox.com. This will allow you to check many things about your web site and may help diagnose where the problem may be. I also suspect that you did not update your nameservers correctly. This is usually done at the place where you purchased your domain name. Go to your domain registrar web page and open up your control panel. Somewhere in the DNS section should be the ability to change the name server.

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  ahmedbarbary

  • November 24, 2015 18:34

  I not have good experience in that can i tell you what i do and tell me in mx entry i will add 0 example.com.sa and in simple dns i will add 0 example.com.sa 78.46.xx.xxx are this what you mean please help me can you show me by example im beginner in that only i have two requests if possible 1- how to make sure your domain should be using new nameserver of your new server 2- are setting example of mx record is true 3-what i write in simple dns zone

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  ahmedbarbary

  • November 25, 2015 15:54

  only i have two requests if possible 1- how to make sure your domain should be using new nameserver of your new server 2- are setting exampleof mx record is true 3-what i write

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  ahmedbarbary

  • November 26, 2015 05:38

  Are settings of mx record above is true because it is still no sending or recieving

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  cPanelMichael

  • November 30, 2015 20:19

  Are settings of mx record above is true because it is still no sending or recieving

  
  Could you send me the name of the domain name in a private message for review? Thank you.

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  cPanelMichael

  • December 04, 2015 17:51

  I'm not seeing any issues with your name servers or MX records. Does the issue persist? Thank you.

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