Reply or forward mail doesm't goes anywhere if have any spacific domain name

loyalcom

• December 13, 2015 04:24

Hello I am strange that recently i am getting some complain. I explain with example
1) one@abc.com send a New mail to 123@example.com and he received 2) 123@example.com reply on that mail and one@abc.com also received. 3) Again one@abc.com reply on that mail but 123@example.com not received even check also spam box. 4) Again one@abc.com forward that mail to123@example.com and cc to xyg@gmail.com, But no one received even check also spam box. 5) Again one@abc.com forward that mail to123@example.com and cc to xyg@gmail.com xyz@yahoo.com, and But no one received and check also spam box.
Please give me a solution. Best Regards Mahfuz

• 

  keat63

  • December 14, 2015 10:51

  Do you have WHM access and access to mail logs ?

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  loyalcom

  • December 14, 2015 12:04

  No i don;t have

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  cPanelMichael

  • December 14, 2015 16:54

  Hello :) Please report this issue to your web hosting provider if you do not have root access to the server so they can review /var/log/exim_mainlog. Thank you.

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