Can't Update to Current. I am on Centos 6.8.

grabyourhosting

• July 11, 2016 15:51

[FATAL] - Newer releases of cPanel & WHM are not compatible with your operating system. Upgrade your OS, or use the Update Preferences screen to select a Long-Term Support release for use with your OS. Please see our OS End of Life policy for more information. => Log closed Tue Jul 12 01:00:56 2016 What should I do? Thank you.

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  cPanelKenneth

  • July 11, 2016 23:37

  Hello, Please open a support ticket with us so we can identify and resolve the problem. cPanel Customer Portal

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  cPanelMichael

  • July 12, 2016 12:50

  Hello, cPanel 56 is the last version of cPanel to support CentOS 5, and also the last version to support 32bit architecture. It's likely your system runs on 32bit architecture if you receive this message on CentOS 6.x. You can verify your OS version and system architecture with the following command:
  cat /etc/redhat-release ; arch
  The following blog post provides more information on the steps you can take to transition to a new OS: March 31st, 2017: The Day the Sun Sets on CentOS 5 | cPanel Blog We're happy to help answer any questions you may have. Thank you.

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  cPanelKenneth

  • July 12, 2016 14:58

  Hello, cPanel 56 is the last version of cPanel to support CentOS 5, and also the last version to support 32bit architecture. It's likely your system runs on 32bit architecture if you receive this message on CentOS 6.x. You can verify your OS version and system architecture with the following command:
  cat /etc/redhat-release ; arch
  The following blog post provides more information on the steps you can take to transition to a new OS: March 31st, 2017: The Day the Sun Sets on CentOS 5 | cPanel Blog We're happy to help answer any questions you may have. Thank you.

  
  Ah yes, that's a good point. It's likely that the system is CentOS 6 32-bit.

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  cPanelMichael

  • July 19, 2016 18:33

  Hello, In an effort to reduce confusion, we've updated the following document to note the lack of support for 32-bit Operating Systems as of cPanel 58: Third-Party Software End Of Life Policy - Documentation - cPanel Documentation Thanks!

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