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AutoSSL strange message about domain control validation

Thorsten H.
Hello, I start using AutoSSL by now but I have a problem with it: When I ran a check on a domain/user I get this message: WARN The domain "www.*.domain.de" has failed domain control validation ("www.*.domain.de" does not resolve to any IPv4 addresses on the internet.). at bin/autossl_check.pl line 434. That domain has some aliases but no sub-domains. I can setup a ping to www.*.domain.de (* changed to something normal like empty) and so server is responding. I also can call that URL with https:// but than I only get the "Dienst-SSL-Zertifikat" of the server. I don't know how to resolve the problem. Regards Thorsten

Comments

6 comments

Date Votes
  • cPanelMichael
    That domain has some aliases but no sub-domains.

    Hello, AutoSSL will not secure wildcard domains. Could you verify that no wildcard subdomain is added to this account? Also, please post the output from the following command:
    grep '' /etc/redhat-release /usr/local/cpanel/version /var/cpanel/envtype
    Thank you.
    0
  • Thorsten H.
    Hello, AutoSSL will not secure wildcard domains. Could you verify that no wildcard subdomain is addedto this account? Also, please post the output from the following command:
    grep '' /etc/redhat-release /usr/local/cpanel/version /var/cpanel/envtype
    Thank you.

    Hello Michael, I'm shure not to use wildcard subdomains. If you need them, I can send some screenshots. Here is the output of your code: /etc/redhat-release:CentOS release 6.8 (Final) /usr/local/cpanel/version:11.58.0.13 /var/cpanel/envtype:kvm Good night from germany Thorsten
    0
  • cPanelMichael
    I'm shure not to use wildcard subdomains.

    It seems like leftover configuration data might exist for a previous wildcard entry associated with this domain name, as the AutoSSL feature should not attempt to validate "www.*.domain.de" if it does not exist as a domain name under the account. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.
    0
  • Thorsten H.
    It seems like leftover configuration data might exist for a previous wildcard entry associated with this domain name, as the AutoSSL feature should not attempt to validate "www.*.domain.de" if it does not exist as a domain name under the account. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

    OK, ticket opened
    0
  • cPanelMichael
    Hello, To update, internal case CPANEL-6147 is open to address an issue where certain rewrite conditions in .htaccess files prevent Let's Encrypt and Comodo from completing the domain validation process. I'll update this thread with more information on this case as it becomes available. In the meantime, users are encouraged to post examples of .htaccess rules that block Let's Encrypt or Comodo. This will help our developers better formulate a rule to temporarily exclude these vendors from existing .htaccess rules during the validation process. Additional information on testing the validation process is available at: cPanel & WHM"s AutoSSL/SSL ordering process If you notice a failure message, please post the failure message and your .htaccess rules here in CODE tags (ensuring to exclude identifying domain names or IP addresses). Thank you.
    0
  • Thorsten H.
    Those htaccess-rules have block my Comodo-Installation/Update 1. when using Wordpress and iThemes-Security RewriteCond %{HTTP_USER_AGENT} "^comodo" [NC,OR] 2. redirect http to https at htaccess RewriteEngine On RewriteCond %{HTTPS} off RewriteRule (.*) [R=301,L] This can cause problems - did it at my domains
    0

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