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Error 500 Internal Server Error

Cleyton Silva
Error 500 Internal Server Error I have a very big problem, deleted the contents of my public_html folder to make some changes, and when put back the files on the server, comelou to show the error 500, use a Wordpress site.
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@example.com.br to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
The public_html folder with this permission 755 I did a test erasing all wordpress and putting a index.php file with the message "Test" and the problem still remains. html files work normally. erro_log
SoftException in Application.cpp:357: UID of script "/home/spartanas/public_html/index.php" is smaller than min_uid
.htaccess file
RewriteEngine On RewriteBase / RewriteRule ^index\.php$ " [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L]
Can anyone help me in this problem?

Comments

22 comments

Date Votes
  • vanessa
    Make sure the public_html folder is set to be owned by user:nobody and set to 750 permissions, then make sure all files inside of it are also owned by the user. The error in the Apache log indicates that you probably left the files owned by root.
    0
  • Patrick Heinz
    Hello, You should also check permissions of 'index.php' file. It should be $user:$user
    0
  • cPanelMichael
    Hello, What are the ownership values on the public_html directory? You can check with a command such as:
    stat /home/$user/public_html
    Also, is Mod_Ruid2 enabled on the system? You can verify this by running the following commands to see if it's installed and enabled with a supported PHP handler such as DSO:
    rpm -qa|grep ea-apache24-mod_ruid2 /usr/local/cpanel/bin/rebuild_phpconf --current
    Thank you.
    0
  • Cleyton Silva
    Hello, What are the ownership values on the public_html directory? You can check with a command such as:
    stat /home/$user/public_html
    Also, is Mod_Ruid2 enabled on the system? You can verify this by running the following commands to see if it's installed and enabled with a supported PHP handler such as DSO:
    rpm -qa|grep ea-apache24-mod_ruid2 /usr/local/cpanel/bin/rebuild_phpconf --current
    Thank you.

    Hi, Thanks for you response.
    root@img1 [~]# stat /home/spartanas/public_html File: `/home/spartanas/public_html' Size: 4096 Blocks: 8 IO Block: 4096 directory Device: 800h/2048d Inode: 53904 Links: 6 Access: (0775/drwxrwxr-x) Uid: ( 501/spartanas) Gid: ( 512/spartanas) Access: 2014-09-02 08:37:02.000000000 -0300 Modify: 2016-10-24 16:57:04.220479542 -0200 Change: 2016-10-24 19:56:47.758270640 -0200
    And
    root@img1 [~]# rpm -qa|grep ea-apache24-mod_ruid2 root@img1 [~]# /usr/local/cpanel/bin/rebuild_phpconf --current Available handlers: suphp dso cgi none DEFAULT PHP: 5 PHP4 SAPI: none PHP5 SAPI: suphp SUEXEC: enabled RUID2: not installed
    0
  • Cleyton Silva
    Hello, thanks for your reply, how can I check it? @vanessa
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  • Cleyton Silva
    Hello, You should also check permissions of 'index.php' file. It should be $user:$user

    Ol" Patrick, como posso verificar a permiss"o do arquivo? j" tentei criar novos arquivos, nomes diferentes, pastas diferentes e mesmo assim o problema continua.
    0
  • SysSachin
    root@img1 [~]# stat /home/spartanas/public_html File: `/home/spartanas/public_html' Size: 4096 Blocks: 8 IO Block: 4096 directory Device: 800h/2048d Inode: 53904 Links: 6 Access: (0775/drwxrwxr-x) Uid: ( 501/spartanas) Gid: ( 512/spartanas)
    Change your public_html permission and ownership with below command and check your site again.
    chmod 750 /home/spartanas/public_html chwon spartanas:nobody /home/spartanas/public_html
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  • Cleyton Silva
    Change your public_html permission and ownership with below command and check your site again.
    chmod 750 /home/spartanas/public_html chwon spartanas:nobody /home/spartanas/public_html

    I did the following command:
    chmod 750 /home/spartanas/public_html
    Now the page that displays is:
    Forbidden You do not have permission to access / on this server. Server Unable to read .htaccess file, denying access to be safe Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
    I tried this command also:
    chwon spartanas:nobody /home/spartanas/public_html
    the server gave me the following error:
    -bash: chwon: command not found
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  • Infopro
    -bash: chwon: command not found

    Its not chwon, its chown. More Info: linux.die.net/man/1/chown
    0
  • Patrick Heinz
    Ol" Patrick, como posso verificar a permiss"o do arquivo? j" tentei criar novos arquivos, nomes diferentes, pastas diferentes e mesmo assim o problema continua.

    Ol", Pode ser com o comando
    ls -l /home/spartanas/public_html/index.php
    O resultado deve ser algo como:
    -rw-r--r-- 1 spartanas spartanas 213123 Sep 5 15:23 index.php
    Como vc est" criando estes arquivos? Via ssh? Se vc est" fazendo isso como root, as permiss"es v"o ficar erradas =/ Ou vc acessa via ssh com o usu"rio spartanas, ou crie estes arquivos via FTP, ou via File Manager. Assim as permiss"es v"o ficar corretas. Por SSH, vc vai ter que executar o comando chown spartanas:spartanas $nomedoarquivo sempre que criar um arquivo novo. -- You can use ls command:
    ls -l /home/spartanas/public_html/index.php
    As server response, you should get something like:
    -rw-r--r-- 1 spartanas spartanas 213123 Sep 5 15:23 index.php
    How are you creating these files? If through SSH you will need to execute chown command every time you create a new file. To prevent this 'job' you should create new files locally and send it through FTP connection, or directly via cPanel File Manager.
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  • Patrick Heinz
    Now the page that displays is: Forbidden You do not have permission to access / on this server. Server Unable to read .htaccess file, denying access to be safe

    Verifique as permiss"es do arquivo .htaccess. Elas devem ser spartanas:spartanas e 644. -- You should also check .htaccess file permission. It should be chowned to spartanas:spartanas and chmoded as 644.
    0
  • Cleyton Silva
    Ol", Pode ser com o comando
    ls -l /home/spartanas/public_html/index.php
    O resultado deve ser algo como:
    -rw-r--r-- 1 spartanas spartanas 213123 Sep 5 15:23 index.php
    Como vc est" criando estes arquivos? Via ssh? Se vc est" fazendo isso como root, as permiss"es v"o ficar erradas =/ Ou vc acessa via ssh com o usu"rio spartanas, ou crie estes arquivos via FTP, ou via File Manager. Assim as permiss"es v"o ficar corretas. Por SSH, vc vai ter que executar o comando chown spartanas:spartanas $nomedoarquivo sempre que criar um arquivo novo. -- You can use ls command:
    ls -l /home/spartanas/public_html/index.php
    As server response, you should get something like:
    -rw-r--r-- 1 spartanas spartanas 213123 Sep 5 15:23 index.php
    How are you creating these files? If through SSH you will need to execute chown command every time you create a new file. To prevent this 'job' you should create new files locally and send it through FTP connection, or directly via cPanel File Manager.

    Puts Velho, hoje de manh" eu estava no trem pensando justamente isso. Ser" que o problema n"o esta sendo porque estou fazendo tudo via ssh pelo usu"rio root, tanto no Filezilla, quanto no SmarTTY. Vou apagar todos os arquivos e fazer o procedimento logado com o usu"rio spartanas. Assim vejo o que vai dar. Obrigado pelo toque velho, te aviso sobre o que deu quando eu fizer isso.
    0
  • Cleyton Silva
    Verifique as permiss"es do arquivo .htaccess. Elas devem ser spartanas:spartanas e 644. -- You should also check .htaccess file permission. It should be chowned to spartanas:spartanas and chmoded as 644.

    Vou apagar o arquivo .htaccess e enviar pelo usu"rio spartanas direto para corrigir tamb"m as permiss"es.
    0
  • Cleyton Silva
    @Patrick Heinz Recoloquei todos os arquivos, usando o usu"rio spartanas, mas o problema continua.
    0
  • Patrick Heinz
    Estranho. Acesse o site e acompanhe os logs do arquivo erro_log, com o seguinte comando
    tail -f /usr/local/apache/logs/error_log
    Poste o resultado. Outra coisa, o erro ainda " "Server Unable to read .htaccess file, denying access to be safe"? Tem como me mandar o site por PM? -- You can check the apache's error_log using the following command:
    tail -f /usr/local/apache/logs/error_log
    0
  • Cleyton Silva
    Estranho. Acesse o site e acompanhe os logs do arquivo erro_log, com o seguinte comando
    tail -f /usr/local/apache/logs/error_log
    Poste o resultado. Outra coisa, o erro ainda " "Server Unable to read .htaccess file, denying access to be safe"? Tem como me mandar o site por PM? -- You can check the apache's error_log using the following command:
    tail -f /usr/local/apache/logs/error_log

    Error Log
    Last login: Tue Oct 25 15:10:35 2016 from 152.249.252.174 root@img1 [~]# tail -f /usr/local/apache/logs/error_log [Tue Oct 25 15:54:03.369350 2016] [core:crit] [pid 28440] (13)Permission denied: [client 200.162.xxx.xx:15904] AH00529: /home/spartanas/ public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/spartanas/public_html/' is exe cutable, referer: http://hom.example.com.br/ [Tue Oct 25 15:54:03.369448 2016] [core:crit] [pid 28440] (13)Permission denied: [client 200.162.xxx.xx:15904] AH00529: /home/spartanas/ public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/spartanas/public_html/' is exe cutable, referer: http://hom.example.com.br/ [Tue Oct 25 15:54:05.234860 2016] [core:crit] [pid 28440] (13)Permission denied: [client 200.162.xxx.xx:15904] AH00529: /home/spartanas/ public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/spartanas/public_html/' is exe cutable [Tue Oct 25 15:54:05.234964 2016] [core:crit] [pid 28440] (13)Permission denied: [client 200.162.xxx.xx:15904] AH00529: /home/spartanas/ public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/spartanas/public_html/' is exe cutable [Tue Oct 25 15:54:06.528345 2016] [core:crit] [pid 28440] (13)Permission denied: [client 200.162.xxx.xx:15904] AH00529: /home/spartanas/ public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/spartanas/public_html/' is exe cutable, referer: http://hom.example.com.br/ [Tue Oct 25 15:54:06.528442 2016] [core:crit] [pid 28440] (13)Permission denied: [client 200.162.xxx.xx:15904] AH00529: /home/spartanas/ public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/spartanas/public_html/' is exe cutable, referer: http://hom.example.com.br/ [Tue Oct 25 15:54:07.531921 2016] [core:crit] [pid 28440] (13)Permission denied: [client 200.162.xxx.xx:15904] AH00529: /home/spartanas/ public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/spartanas/public_html/' is exe cutable [Tue Oct 25 15:54:07.532057 2016] [core:crit] [pid 28440] (13)Permission denied: [client 200.162.xxx.xx:15904] AH00529: /home/spartanas/ public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/spartanas/public_html/' is exe cutable [Tue Oct 25 15:54:10.906327 2016] [core:crit] [pid 28440] (13)Permission denied: [client 200.162.xxx.xx:15904] AH00529: /home/spartanas/ public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/spartanas/public_html/' is exe cutable, referer: http://hom.example.com.br/ [Tue Oct 25 15:54:10.906425 2016] [core:crit] [pid 28440] (13)Permission denied: [client 200.162.xxx.xx:15904] AH00529: /home/spartanas/ public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/spartanas/public_html/' is exe cutable, referer: http://hom.example.com.br/
    O Erro " o mesmo ainda, voc" pode ver no link hom.spartanas.com.br
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  • Patrick Heinz
    Ok, parece que " tudo referente " permiss"es ainda. Poste o resultado do comando:
    namei -l /home/spartanas/public_html/.htaccess
    Outra coisa, o dom"nio foi criado com o endere"o hom.spartanas.com.br mesmo? Ou ele " um subdom"nio criado depois. Se for um subdom"nio, as permiss"es s"o nesta pasta que vc indicou quando ele foi criado. Mas de qualquer forma o erro " no in"cio. Resumindo, as permiss"es devem ser algo parecido com isso:
    root@host ~]# namei -l /home/spartanas/public_html/.htaccess f: /home/spartanas/public_html/.htaccess drwxr-xr-x root root / drwxr-xr-x root root home drwx--x--x spartanas spartanas spartanas drwxr-xr-x spartanas spartanas public_html -rw-r--r-- spartanas spartanas .htaccess
    drwxr-xr-x = 755 drwx--x--x = 711 -rw-r--r-- = 644
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  • Cleyton Silva
    Ok, parece que " tudo referente " permiss"es ainda. Poste o resultado do comando:
    namei -l /home/spartanas/public_html/.htaccess
    Outra coisa, o dom"nio foi criado com o endere"o hom.spartanas.com.br mesmo? Ou ele " um subdom"nio criado depois. Se for um subdom"nio, as permiss"es s"o nesta pasta que vc indicou quando ele foi criado. Mas de qualquer forma o erro " no in"cio. Resumindo, as permiss"es devem ser algo parecido com isso:
    root@host ~]# namei -l /home/spartanas/public_html/.htaccess f: /home/spartanas/public_html/.htaccess drwxr-xr-x root root / drwxr-xr-x root root home drwx--x--x spartanas spartanas spartanas drwxr-xr-x spartanas spartanas public_html -rw-r--r-- spartanas spartanas .htaccess
    drwxr-xr-x = 755 drwx--x--x = 711 -rw-r--r-- = 644


    f: /home/spartanas/public_html/.htaccess dr-xr-xr-x root root / drwx--x--x root root home drwx--x--x spartanas spartanas spartanas drwxr-x--- spartanas spartanas public_html -rw-r--r-- spartanas spartanas .htaccess
    N"o " um subdom"nio n"o, esse " um servidor de testes e programa""o, um servidor de homologa""o.
    0
  • Patrick Heinz
    Cara, Por acaso o /home " uma montagem nfs, ou tipo de parti""o diferente do / ? J" aconteceu isso comigo depois de um upgrade do cPanel. Executa um
    chmod 755 /home
    Vai funcionar. Tua /home/ est" com permiss"o 711, e n"o 755 ;)
    0
  • Cleyton Silva

    chmod 755 /home
    Vai funcionar. Tua /home/ est" com permiss"o 711, e n"o 755 ;)
    Problema solucionado. Troquei as permiss"es das pastas public_html /home e voltou a funcionar sem problemas. segue as permiss"es, conforme orienta""o acima. drwxr-xr-x = 755 drwx--x--x = 711 -rw-r--r-- = 644
    Cara, Por acaso o /home " uma montagem nfs, ou tipo de parti""o diferente do / ? J" aconteceu isso comigo depois de um upgrade do cPanel. Executa um

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  • Patrick Heinz
    @cPanelMichael. Solved changing permissions of /home folder from 711 to 755.
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  • cPanelMichael
    I'm happy to see the issue is now resolved. Thank you for updating this thread with the outcome.
    0

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