giving impression that user no longer exists

keat63

• November 16, 2016 13:58

I have an email user who wants to give the impression that her email address no longer exists, but still receive messages. I created a user level filter to fail with message then deliver to inbox. When testing, I get the bounce message, but the mail never hits the inbox. Or if i have it deliver to inbox then fail with message, I never receive the bounce. Is it possible to have a filter to send a bounce message but still deliver the email ?

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  cPanelMichael

  • November 17, 2016 20:03

  Hello, Have you considered deleting the email account first, and then setting up a filter rule that redirects emails sent to that address to another email account, and then fails with a message? Thank you.

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  keat63

  • November 18, 2016 07:10

  I did, however, the user is a remote user, who wouldn't have a clue how to configure her email client with the new account details.

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  cPanelMichael

  • November 18, 2016 14:37

  Hello, Could you post the output from /var/log/exim_mainlog for one of the messages when this happens? EX:
  exigrep user@domain /var/log/exim_mainlog
  Thank you.

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  keat63

  • November 21, 2016 13:54

  I tried again only this time using my own account. And this time, it was delivered to the inbox and also received a fail message. I'll try again on the users mailbox

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  cPanelMichael

  • November 21, 2016 19:05

  Hello @keat63, Let us know the how it goes. Thanks.

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