Outgoing mails going to spam FOlder

Frenzio

• February 15, 2017 01:55

Hi can anyone help me with this issue. all my mails sent from cpanel(web mail) to gmail or any other server goes to spam folder .Please assist me with this issue Thankyou

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  Infopro

  • February 15, 2017 09:01

  The docs should be useful to you: How to Keep your Email out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation

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  Frenzio

  • February 15, 2017 10:03

  I tried this but still emails going to spam folder

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  cPanelMichael

  • February 15, 2017 12:18

  Hello, You may need to submit a support request to mail server that's marking the messages as SPAM to have them investigate further. For instance, with Google, you can use the following URL: My domain is having delivery problems with Gmail - Gmail Help For Outlook: https://support.microsoft.com/en-us...fsmsbl3&locale=en-us&ccsid=636226917232125446 Thank you.

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  Frenzio

  • March 02, 2017 07:30

  hey i figured it out.The whole was the SMTP Restrictions In WHM that sent the mails to spam .The moment i disabled it all my mails started Going to inbox.. Hopefully This should Help Someone.

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  cPanelMichael

  • March 02, 2017 14:09

  hey i figured it out.The whole was the SMTP Restrictions In WHM that sent the mails to spam .The moment i disabled it all my mails started Going to inbox.. Hopefully This should Help Someone.

  
  Hello, The SMTP Restrictions interface allows you to configure your server so that only the mail transport agent (MTA), Mailman mailing list software, and the root user can connect to remote SMTP servers. This will deny other users and services the ability to bypass your mail server to directly send mail, which is common practice for spammers. It should not result in your mail reaching the SPAM folder on a remote server. Have you verified the issue emerges again when enabling the option? Thank you.

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