mail delivery reports - double echo
When i open up mail delivery reports, I'm seeing double echos of the same message.
This only appears to be for incoming messages.
I've checked and can only see one instance of tailwatch running.
I also took a look in exim mainlog, and can only see a single instance in there.
Any ideas why mail delivery reports is showing two.
62.0 build 8
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Hello, Are there any similarities between the duplicate messages you see when viewing the delivery report, or is this happening for every incoming email message? Thank you. 0 -
It appears to be most if not all incoming emails. contact@xxxxx.co.uk Feb 21, 2017 3:31:03 AM 2 tech@xxxxx.uk 1cg1AR-0003Rn-IL Accepted contact@xxxxxx.co.uk Feb 21, 2017 3:31:03 AM 2 tech@xxxxxx.uk 1cg1AR-0003Rn-IL Accepted0 -
Hello, Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you. 0 -
8251345 Thanks 0 -
In the end, it turned out to be accounts which have an autorepsonder configured. I wasn't aware that an Autoresponder would create a double echo. Even though those auto responders have expired they still create a double echo. Removal of the auto responder kills the double echo. 0 -
Hello @keat63, Upon reviewing your support ticket, it looks like this is actually related to an existing bug where Eximstats logs duplicates when the delivery is bypassed. Internal case CPANEL-11026 is included with cPanel version 64 and addresses an issue where multiple non-unique delivery lines are generated when an email delivery is bypassed by forwarding to /dev/null. The change from this case stops logging the duplicates since they are expected and should just be ignored. Thank you. 0
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