Some accounts can't access cPanel
Hi,
Since few weeks i have complaines from some of my clients wich can't access their cpanels and/or webmails ( with valid logins ), and their number is increasing
When i try to acces by their logins i can see that, even when changing passwords in WHM, can't acces myself, only by root login
Others reported that they can(t access their webmails, even from cpanel / webmail link, message tellin wrong user or password ...
CSF and cPHulk OK, Ip's allowed
Any idea ???
Dedicated server ( CENTOS 6.9 x86_64 standard / WHM 62.0 (build 20)
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Hello, Any errors in /var/log/maillog? 0 -
Hello, Do you notice any output to /usr/local/cpanel/logs/login_log or /usr/local/cpanel/logs/error_log at the times when the login attempt fails? Thank you. 0
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