AutoSSL produces invalid certificate after transfer

epaslv

• June 23, 2017 21:41

Is there anything special that needs to be done to make SSL certs produced by AutoSSL work after account migration from one server to another?

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  Eminds

  • June 24, 2017 03:13

  check the logs in Manage Auto SSL >> Logs >> View logs >> Search for the website in the issue and you will get an idea of what happened with the SSL

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  epaslv

  • June 24, 2017 03:20

  The Logs show all is good as per below 11:02:01 AM This system has AutoSSL set to use "cPanel (powered by Comodo)". 11:02:01 AM Checking websites for "nooshema" " 11:02:01 AM The website owned by "nooshema" has a valid SSL certificate. 11:02:01 AM The system has completed the AutoSSL check for "nooshema".

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  24x7serversecurity

  • June 24, 2017 14:43

  Hi :), Try running AutoSSL for all Users so that the certificates for all users can get reset.

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  cPanelMichael

  • June 26, 2017 16:04

  Hello, The Transfer Tool should copy over the existing SSL certificates associated with the accounts. Could you provide more information about the specific issue you are facing with the SSL certificates on the destination server? Thank you.

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  clever-host

  • July 03, 2017 14:27

  I have same problem. After transfer account with option: transfer tools, ssl working only in few condition. For example: SSL don't work on subdomain, and on www. SSL work only for primary domain, but now with www. you have idea why?

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  cPanelMichael

  • July 03, 2017 16:37

  Hello @clever-host, Is the "AutoSSL" feature enabled for the account on the destination server when checking through "WHM >> Manage AutoSSL"? How long has it been since the transfer occurred? Thank you.

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  clever-host

  • July 03, 2017 16:42

  hi AutoSSL is enabled. I verified now, and this error is on all websites. SSL don't works. I transfered all account with few hours ago. Ticket number: 8685585

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