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cPhulkd Error Log takes too much space

Comments

16 comments

  • rpvw
    Do make sure you have cphulkd.log and cphulkd_errors.log checked as in rotation : Home " Service Configuration " cPanel Log Rotation Configuration Also check that your Tweak Settings >> Log Rotation Size Threshold is set to a size consistent with your available space. (The default is 300MB) See
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  • cPanelMichael
    Hello, Could you also check the file attributes on that log file? EX:
    lsattr /usr/local/cpanel/logs/cphulkd_errors.log
    Thank you.
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  • Tommy Pro
    Hello, Could you also check the file attributes on that log file? EX:
    lsattr /usr/local/cpanel/logs/cphulkd_errors.log
    Thank you.

    [root@server1 ~]# lasttr /usr/local/cpanel/logs/cphulkd_errors.log -bash: lasttr: command not found
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  • Tommy Pro
    Do make sure you have cphulkd.log and cphulkd_errors.log checked as in rotation : Home " Service Configuration " cPanel Log Rotation Configuration Also check that your Tweak Settings >> Log Rotation Size Threshold is set to a size consistent with your available space. (The default is 300MB) See
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  • rpvw
    I do NOT recommend that you take the files out of rotation, nor that you attempt to delete them yet. I would recommend you first ascertain as to why the files are not being rotated. It is always possible that cPanel is not handling the rotation correctly. Personally, I cannot see any entry in my /etc/logrotate.conf nor in /etc/logrotate.d associated with cphulk. On this basis, I have to assume that cPanel is using some other totally distinct process (cpanellogd daemon ?) to handle the cphulk (and others) log rotation, OR that there is a fundamental issue with the log rotation scripting and integration with logrotate.d It is also possible that your log is growing unusually quickly for some reason. Since it seems to be rotated only once at the end of each month, it may have not been rotated yet. Have you checked to see if there are any older rotated log files in the /usr/local/cpanel/logs/archive/ directory ? Perhaps you should open a support ticket and get an opinion straight from developers.
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  • Tommy Pro
    I do NOT recommend that you take the files out of rotation, nor that you attempt to delete them yet. I would recommend you first ascertain as to why the files are not being rotated. It is always possible that cPanel is not handling the rotation correctly. Personally, I cannot see any entry in my /etc/logrotate.conf nor in /etc/logrotate.d associated with cphulk. On this basis, I have to assume that cPanel is using some other totally distinct process (cpanellogd daemon ?) to handle the cphulk (and others) log rotation, OR that there is a fundamental issue with the log rotation scripting and integration with logrotate.d It is also possible that your log is growing unusually quickly for some reason. Since it seems to be rotated only once at the end of each month, it may have not been rotated yet. Have you checked to see if there are any older rotated log files in the /usr/local/cpanel/logs/archive/ directory ? Perhaps you should open a support ticket and get an opinion straight from developers.

    The rotation was ticked in the first place, i manually untick those. Okay thanks Rpvw
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  • cPanelMichael
    [root@server1 ~]# lasttr /usr/local/cpanel/logs/cphulkd_errors.log -bash: lasttr: command not found

    Hello, The command to use is:
    lsattr /usr/local/cpanel/logs/cphulkd_errors.log
    You swapped the "s" and the "a" in "lsattr" in your command. Thank you.
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  • Tommy Pro
    Hello, The command to use is:
    lsattr /usr/local/cpanel/logs/cphulkd_errors.log
    You swapped the "s" and the "a" in "lsattr" in your command. Thank you.

    [root@server1 ~]# lsattr /usr/local/cpanel/logs/cphulkd_errors.log -----a-------e- /usr/local/cpanel/logs/cphulkd_errors.log whats next ? :D
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  • cPanelMichael
    Hello, Could you open a support ticket using the link in my signature so we can take a closer look to see why that log isn't rotated? Thank you.
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  • Tommy Pro
    Hello, Could you open a support ticket using the link in my signature so we can take a closer look to see why that log isn't rotated? Thank you.

    Hi Michael, it was in the first place, as i said before i manually untick the rotation and at the end i return to its default setting which is ticked. The problem was not the rotation ( i think ). But the file size of the error logs, i already opened a support ticket and jack is currently on it. Thanks for replying!
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  • cPanelMichael
    Hello, Could you post the ticket number here so we can update this thread with the outcome? Thanks!
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  • Tommy Pro
    Hello, Could you post the ticket number here so we can update this thread with the outcome? Thanks!

    Hi Michael, is it safe to share ticket number here? cause there's some credentials inside the ticket. ( including server IP in the discussion ). Plus its not resolve yet.
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  • cPanelMichael
    Hi Tommy, It's safe to post the ticket number, but I was actually able to find the support ticket so it's no longer required. I'll monitor the ticket and update this thread with the outcome. Thanks!
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  • abdelhost77
    Hi CpanelMichael , what is the solution please to that pb? i have the same, log file more than 10G, and wont be deleted . [/usr/local/cpanel/logs]# lsattr /usr/local/cpanel/logs/cphulkd_errors.log -----a-------e- /usr/local/cpanel/logs/cphulkd_errors.log
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  • abdelhost77
    Is it safe to run as root ? # chattr -a cphulkd_errors.log # > cphulkd_errors.log
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  • cPanelLauren
    Hi @abdelhost77 The attributes of that file are standard - looking at my own it's as follows:
    # lsattr /usr/local/cpanel/logs/cphulkd_errors.log -----a-------e-- /usr/local/cpanel/logs/cphulkd_errors.log
    Can you tell me if cphulkd_errors.log is configured in WHM>>Service Configuration>>cPanel Log Rotation Configuration and what the Log Rotation Size Threshold is set to at WHM>>Server Configuration>>Tweak Settings Thanks!
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