SSH with key OK, but impossible to connect to WHM/cPanel

aolbrechts

• October 26, 2017 10:17

Hello, I'm getting crazy here ;-) I can access my server via command line using a SSH key with no issue. But impossible to login on WHM (2087) nor cPanel (2083) I've done some other tests on a mobile internet connection and it works, so I guess it comes from my IP. But the IP isn't blocked in the CSF since I can access the server, the web sites on it, etc. I've also disabled the CSF firewall and still doesn't work. I haven't got a clue. I restarted the cpanel service, I restarted the ssh service. Any ideas ?? Thanks, Antoine

• 

  sparek-3

  • October 26, 2017 15:35

  Are you behind a firewall that is blocking outbound connections to port 2087? Is your ISP blocking outbound connections to these ports? Are you accessing this from a residential Internet connection or through a corporate or business Internet connection?

  0
• 

  cPanelMichael

  • October 26, 2017 15:44

  Hello, Try accessing cPanel or WHM over a proxy subdomain URL (e.g. cpanel.domain.tld) to verify if it works over port 80. If so, it's possible your ISP is blocking the cPanel/WHM ports. Thank you.

  0
• 

  aolbrechts

  • October 27, 2017 10:27

  OK so it works again today, really no idea why :(

  0

Please sign in to leave a comment.