Skip to main content
cPanel Technical Support has been heavily impacted by hurricane Beryl and our ability to respond to tickets has been hindered as a result. We appreciate your understanding and patience as we address these delays.

Transfer Tool: "hostname verification failed"

Answered

Comments

6 comments

  • rbairwell

    Are you using the hostname of the remote server or the IP address? Does it work if you use the other (i.e. if you are using the hostname, try using the IP and vice-versa)?

    1
  • Scott Goffman

    I'm using the IP address, maybe that's the problem. 
    I'm not currently able to use the hostname due to a tangle of reasons that aren't worth going into here, but once I can resolve that I'll give it a try.

    Thanks!

    0
  • Scott Goffman

    Turns out I had set up Host Access Control so sshd blocked all connections except from my ip. Once I added the destination server to the whitelist it worked.

    1
  • cPRex Jurassic Moderator

    I'm glad that's all it was!

    0
  • quietFinn

    I find it a bit strange, that if the destination server can't connect to the source server, at all, the error message is "hostname verification failed".

     

    0
  • Scott Goffman

    Right? It definitely sent me down the wrong rabbit hole trying to solve the problem.

    0

Please sign in to leave a comment.