AutoSSL DNS problem

Nabi Vakili

• December 14, 2023 06:59

all settings in DNS, NS and glue records seems to be okay, but log for the AutoSSL run for MYDOMAIN is:

Verifying “Let’s Encrypt™”’s authorization on 2 domains via DNS CAA records …

 10:06:36 AM WARN DNS query error (www.MYDOMAIN.com/CAA): SERVFAIL (2)

 10:06:37 AM WARN DNS query error (MYDOMAIN.com/NS): SERVFAIL (2)

 WARN DNS query error (MYDOMAIN.com/NS): SERVFAIL (2)

 10:06:37 AM ERROR “MYDOMAIN.com” is unmanaged. Verify this domain’s registration and authoritative nameserver configuration to correct this problem.

 10:06:37 AM WARN DNS query error (www.MYDOMAIN.com/NS): SERVFAIL (2)

 10:06:37 AM ERROR “www.MYDOMAIN.com” is unmanaged. Verify registration and authoritative nameserver configuration for this domain or “MYDOMAIN.com” to correct this problem.

 AutoSSL cannot confirm management status for any of this user’s 2 domains. AutoSSL cannot secure any domain without confirming its management status.

 10:06:38 AM WARN DNS query error (MYDOMAIN.com/CAA): SERVFAIL (2)

 10:06:38 AM CA authorized: “MYDOMAIN.com”

 CA authorized: “www.MYDOMAIN.com”

 “Let’s Encrypt™” is authorized to issue certificates for 2 of this user’s 2 domains.

 10:06:38 AM AutoSSL cannot increase “MYDOMAIN”’s SSL coverage.

 

I checked this and this. so, whats the problem?

is there any way to find more detailed log? or something like a debug mode?

• 

  rbairwell

  • December 14, 2023 11:21

  I assume that the domain name - mydomain.com - is using that server's nameservers (and not a third party DNS service) and services such as https://www.dns.computer/ return your server's IP address(es) as the nameservers and the A records?

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  cPRex Jurassic Moderator

  • December 14, 2023 15:35

  I'd try running the following to see if that returns the correct IP address:

  /scripts/cpdig domain.com A

  If not, there are likely issues with the DNS that could be revealed with a tool like intodns.com. 

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