Email Deliverability

Answered

Unnamed User

• January 02, 2024 17:36

Hi guys,

We did a test migration of a cpanel account from VPS 1 to VPS 2 using the transfer tool. No DNS records were updated on the domain itself. We just wanted to see how long the transfer would take.

We have since deleted the account on VPS 2 however VPS 1 now seems to be trying to use the IP address from VPS 2 to send email. We can see this in the mail queue manager which is using the wrong IP address i.e. VPS 2's ip address instead of it's own.

Any idea how we can fix this?

Regards,

Eoin

• 

  Unnamed User

  • January 02, 2024 19:20

  For some reason an incorrect record was added to /etc/manualmx. Removing the record fixed the problem.

  0
• 

  cPRex Jurassic Moderator

  • January 02, 2024 20:39

  I'm glad you were able to track that down!

  0

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