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500 Error at cpsrvd Server



  • cPRex Jurassic Moderator

    Hey there!  What do you see inside the cPanel error log at /usr/local/cpanel/logs/error_log?  That is always the best place to look for issues related to a problem with the cPanel interface.

  • Shohanur Rahman

    I tried many times by /scripts/upcp --force.
    But, not worked.

    Also, I have checked /usr/local/cpanel/logs/error_log and found these notable logs.

    httpd_ls_bak: Could not open configuration file /etc/apache2/conf/httpd.conf: Permission denied

    [2024-01-06 05:59:36 +0000] info [cpwrapd] Creating MySQL virtual user rards_wp431 for user yards
    cpsrvd 7f75efb024e: PID 2729535: The cPanel Server operation timed out at line 670.

    [2024-01-06 06:02:30 +0000] info [cpaneld] Internal Server Error: "POST /cpsess5622995654/json-api/cpanel HTTP/1.1" 500 Error ID 7f75efb024e
  • cPRex Jurassic Moderator

    It seems like there are permission problems with the system.  I would expect 


    to be 600 root:root, but you may need to check the entire /etc/ or /etc/apache2 directory for correct permissions and ownership.


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