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Website accesible only via VPN

Unnamed User

Its very strange problem. i can see only via VPN. Like my IP is blocked but its whitelisted in firewall. Also there is not antimalware plugin in wordpress intallation, like wordfence. I don't know how is this possible. Please advise

Comments

8 comments

Date Votes
  • Andrew

    maybe cphulk? Are you able to access WHM or SSH from the same IP? I can access the site just fine.

    Andrew N. - cPanel Plesk VMWare Certified Professional
    Do you need immediate assistance? 20 minutes response time!*
    EmergencySupport - Professional Server Management and One-time Services

    0
  • Unnamed User

    I disabled cphulk but still problem persists. Not only that but i noticed one more site is not accesible, i can not look mail or access web without vpn. Yesterday was fine. I done no work or anything else. 

    0
  • Unnamed User

    I disabled modsecurity for that acc and still nothing. How is that possible

    0
  • Andrew

    Login to WHM then go to Terminal then type this:

    iptables-save | grep "1.2.3.4"

    Replace "1.2.3.4" with your own IP address (you can get it by visiting whatsmyip.com for example) then you will see if your IP is blocked on your server or not.

    Andrew N. - cPanel Plesk VMWare Certified Professional
    Do you need immediate assistance? 20 minutes response time!*
    EmergencySupport - Professional Server Management and One-time Services

    0
  • Unnamed User

    When i enter iptables-save | grep "1.2.3.4" or iptables-save | grep 1.2.3.4 (1.2.3.4. is replaced with my IP) i get nothing. Nothing at all.

    0
  • Unnamed User

    This site can’t be reached

    The webpage at domain.com might be temporarily down or it may have moved permanently to a new web address.

    ERR_ADDRESS_INVALID
    0
  • Unnamed User

    Everything else is fine but these 3 sites. For example, owner of aeroelastic.hr can only see his website via VPN, and he is living like that for a year. I ignored that since it was isolated problem, only one user and other, more then 100 can access site normaly. Now I have that same problem with that site. Its apsurd. But its real.

    0
  • cPRex Jurassic Moderator

    Unnamed User - I removed the domains from your posts for security reasons.

    The most likely explanation is a DNS problem or a network connection issue with your internet provider causing a problem between you and your server.

    You may want to reach out to your hosting provider or datacenter to have them check the system on their end, as they would likely be able to provide you with more information.

    0

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