WordPress Toolkit Scheduled Tasks Service Failure in cPanel

Unnamed User

• January 16, 2024 21:08

Hello cPanel Community,

I'm experiencing a persistent issue with the WordPress Toolkit on my cPanel server, and I'm hoping to get some insights or advice from fellow cPanel professionals.

Issue Description: The wp-toolkit-scheduled-tasks.service on my server is failing to start. The service is meant to execute scheduled tasks for the WordPress Toolkit, but it consistently fails with an error. The main issue seems to be related to the scheduled-tasks-executor.php script.

System Details:

• Server OS: AlmaLinux v8.9.0
• cPanel Version: 116.0.9
• PHP Version: PHP 8.1.26

Troubleshooting Steps Taken:

1. The systemctl status indicated that the script scheduled-tasks-executor.php was not found or executable.
2. I located the script in /usr/local/cpanel/3rdparty/wp-toolkit/bin/, and it exists in the correct directory.
3. I've set the correct permissions (executable) for the script.
4. Running the script manually via PHP does not produce any output or error, suggesting the script itself might not be executing as expected.
5. Restarting PHP-FPM and the wp-toolkit-scheduled-tasks service has not resolved the issue.

Request for Assistance: I'm looking for advice or suggestions on how to troubleshoot this issue further. Specifically:

• Has anyone encountered a similar issue with the WordPress Toolkit in cPanel?
• Are there known issues with scheduled-tasks-executor.php in the latest versions of the WordPress Toolkit?
• Any recommendations on logs to check or additional steps to diagnose the problem?

I appreciate any help or guidance you can provide. Thank you in advance for your time and assistance.

• 

  cPRex Jurassic Moderator

  • January 17, 2024 15:25

  Hey there!  I can't say I've run into any issues with this script before.  I don't believe it's designed to run manually, so not getting any output when trying that seems normal to me.  Here is the full command that runs that, in case you didn't have it:

  /usr/bin/sw-engine /usr/local/cpanel/3rdparty/wp-toolkit/bin/run-script scheduled-tasks-executor.php

  Could you post the failure message you receive that lets you know that script isn't running?

  0

Please sign in to leave a comment.