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Email header showing two IPs, primary and custom domain.

Comments

3 comments

  • cPRex Jurassic Moderator

    Hey there!  As far as I am aware, this is normal behavior.  Although the connection will be initiated over xx.xx.xx.xx after the customization, the original yy.yy.yy.yy IP address will always show up in the header.

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  • JarekN

    Is there a way to hide it? I want to make sure my primary IP does not get blacklisted in case one of the customers ends up spamming through their account so that it doesn't affect users.

    0
  • quietFinn

    If your IP would get blacklisted it would be the IP xx.xx.xx.xx from where emails are sent, not yy.yy.yy.yy

     

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