Account sending SPAM from parent server
Hello, we have a cPanel account that is using a Mail Node, but one of the e-mail accounts started sending mail from the parent node, we tried to suspend and block the account but nothing seems to work.
All we got is a bunch of SMTP connections from different IPs around the world sending SPAM as localhost from that mail account, even blocking the account with MailScanner wasn't effective, is there a way to suspend that account on the parent server or find the root of this situation?
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Hey there! This is something we'd need to see a ticket on, as this isn't the intended behavior, so it would be good to know how the system allowed this to happen. Could you reach out to us through a ticket about this, or I can create a ticket for you on my end?
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