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PHP 8.2 Install Issue / Conflict

Answered
tommyxv
  • Edited

Currently have PHP 8.0 and 8.1 installed

Trying to install PHP 8.2 via EasyApache 4 but keep getting an error message when provisioning.

 

                    Provision process started.
[2024-01-31 21:30:10 -0500] info [xml-api] Package ea-libargon2-1:20161029-3.el8.cloudlinux.2.x86_64 is already installed.
[2024-01-31 21:30:10 -0500] info [xml-api]  Problem: package ea-php82-php-bcmath-8.2.15-1.2.1.cpanel.x86_64 from EA4 requires libargon2.so.0()(64bit), but none of the providers can be installed
[2024-01-31 21:30:10 -0500] info [xml-api]   - cannot install both ea-libargon2-20161029-3.3.111.cpanel.x86_64 from EA4 and ea-libargon2-1:20161029-3.el8.cloudlinux.2.x86_64 from @System
[2024-01-31 21:30:10 -0500] info [xml-api]   - cannot install both ea-libargon2-20161029-3.3.112.cpanel.x86_64 from EA4 and ea-libargon2-1:20161029-3.el8.cloudlinux.2.x86_64 from @System
[2024-01-31 21:30:10 -0500] info [xml-api]   - cannot install the best candidate for the job
[2024-01-31 21:30:10 -0500] info [xml-api] Nothing to do.
[2024-01-31 21:30:10 -0500] info [xml-api] Complete!
[2024-01-31 21:30:10 -0500] info [xml-api] Last metadata expiration check: 3:16:23 ago on Wed Jan 31 18:13:47 2024.
[2024-01-31 21:30:10 -0500] info [xml-api] Dependencies resolved.
[2024-01-31 21:30:10 -0500] info [xml-api] Nothing to do.
[2024-01-31 21:30:10 -0500] info [xml-api] Complete!

 Problem: package ea-php82-php-bcmath-8.2.15-1.2.1.cpanel.x86_64 from EA4 requires libargon2.so.0()(64bit), but none of the providers can be installed
  - cannot install both ea-libargon2-20161029-3.3.111.cpanel.x86_64 from EA4 and ea-libargon2-1:20161029-3.el8.cloudlinux.2.x86_64 from @System
  - cannot install both ea-libargon2-20161029-3.3.112.cpanel.x86_64 from EA4 and ea-libargon2-1:20161029-3.el8.cloudlinux.2.x86_64 from @System
  - cannot install the best candidate for the job
The entire output was logged to: /usr/local/cpanel/logs/packman/errors/2024-01-31_21:30:10-1

Provision process finished.

I think is has something to do with Imiunify360, but I don't use that anymore.

REF: Unable to install ea-php82 extensions due to Imunify360 dependency issues – cPanel

 

 

Comments

25 comments

Date Votes
  • cPRex Jurassic Moderator

    Hey there!  What is the output of the following command on your server?

    rpm -qa | grep -i argon

    Once we know that we can move to the next steps to get this working.

    0
  • tommyxv
    • Edited

    Hello,

    here you go...

    [root@server ~]# rpm -qa | grep -i argon
    ea-libargon2-20161029-3.el8.cloudlinux.2.x86_64

    My OS is AlmaLinux v8.9.0 STANDARD standard if that matters.

    Thanks

    0
  • cPRex Jurassic Moderator

    That's likely the issue then.  Remove the package with this command:

    rpm -e --nodeps ea-libargon2

    and then try your work again and it should work well.

    1
  • tommyxv

    If I do that, will it affect my current PHP 8.1 install? I have sites using 8.1 that I will be moving to 8.2.

    0
  • cPRex Jurassic Moderator

    No, this package is not specific to PHP, and it's already causing problems.  There may be a quick hiccup while the new packages are installed and PHP is reloaded, so if you wanted to wait until non-peak hours for the users, being cautious is never a bad plan.

    1
  • tommyxv

    Sounds good. Thank you for the help!

    1
  • cPRex Jurassic Moderator

    You're very welcome!  Let me know if that doesn't take care of the issue!

    0
  • tommyxv

    Worked perfectly!  I assume it is safe to remove 8.0 and 8.1 now? Everything has been moved to 8.2. 

    0
  • cPRex Jurassic Moderator

    I'm glad to hear that worked well!  Yes, if all of your accounts are now on PHP 8.2 you can remove the older versions and that will not cause any conflicts.

    0
  • tommyxv

    Great, thanks! 

    0
  • ThatHostingCo

    I had this same issue and ran the fix. Resolved the issue and now I am getting the following in Almalinux 8.9:

     Problem 1: package ea-php83-php-intl-8.3.2-1.1.1.cpanel.x86_64 from EA4 requires libicudata.so.69()(64bit), but none of the providers can be installed
  - package ea-php83-php-intl-8.3.2-1.1.1.cpanel.x86_64 from EA4 requires libicui18n.so.69()(64bit), but none of the providers can be installed
  - package ea-php83-php-intl-8.3.2-1.1.1.cpanel.x86_64 from EA4 requires libicuuc.so.69()(64bit), but none of the providers can be installed
  - package ea-php83-php-intl-8.3.2-1.1.1.cpanel.x86_64 from EA4 requires libicuio.so.69()(64bit), but none of the providers can be installed
  - cannot install both ea-libicu-69.1-1.1.61.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install both ea-libicu-69.1-1.1.62.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install both ea-libicu-69.1-2.2.16.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install both ea-libicu-69.1-2.2.17.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install the best candidate for the job
 Problem 2: package ea-php82-php-intl-8.2.15-1.2.1.cpanel.x86_64 from EA4 requires libicudata.so.69()(64bit), but none of the providers can be installed
  - package ea-php82-php-intl-8.2.15-1.2.1.cpanel.x86_64 from EA4 requires libicui18n.so.69()(64bit), but none of the providers can be installed
  - package ea-php82-php-intl-8.2.15-1.2.1.cpanel.x86_64 from EA4 requires libicuuc.so.69()(64bit), but none of the providers can be installed
  - package ea-php82-php-intl-8.2.15-1.2.1.cpanel.x86_64 from EA4 requires libicuio.so.69()(64bit), but none of the providers can be installed
  - cannot install both ea-libicu-69.1-1.1.61.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install both ea-libicu-69.1-1.1.62.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install both ea-libicu-69.1-2.2.16.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install both ea-libicu-69.1-2.2.17.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - package ea-php74-php-intl-1:7.4.33-2.el8.cloudlinux.1.x86_64 from @System requires ea-libicu >= 1:69, but none of the providers can be installed
  - cannot install the best candidate for the job

    Any ideas?

    0
  • cPRex Jurassic Moderator

    ThatHostingCo - are you running CloudLinux on that machine?  If not, you'll want to remove or disable the CloudLinux repositories to avoid this conflict.

    0
  • ThatHostingCo

    I'm running the Imunify360 Hardened packages.

    0
  • ThatHostingCo

    To note, it ran the install just fine on my other server running the same setup. The only difference is that this is running in a VPS as opposed to a dedicated server.

    0
  • cPRex Jurassic Moderator

    The recommended way to handle those conflicts is with the details here:

    https://cloudlinux.zendesk.com/hc/en-us/articles/4410705671314-Imunify360-packages-are-not-updated-due-to-conflicts

    1
  • ThatHostingCo

    Actually, I found this article just off that one that worked better to the issue: https://cloudlinux.zendesk.com/hc/en-us/articles/4408411384722-Yum-cannot-install-the-best-update-candidate-for-package-on-server-with-Imunify360

    Seems this issue occurred before with the PHP 7.4 Release.

    1
  • Ken Evans

    Hello cPRex, I have the same issue as ThatHostingCo, wanting to install PHP82 and 83, however still getting the conflict after running the fix you suggested. 

    Here is my output from command 

    rpm -qa | grep -i argon
    Returned: libargon2-20171227-3.el8.x86_64
    [2024-02-22 10:30:57 +0000] info [xml-api] Package ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 is already installed.
[2024-02-22 10:30:57 +0000] info [xml-api]  Problem: package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicudata.so.69()(64bit), but none of the providers can be installed
[2024-02-22 10:30:57 +0000] info [xml-api]   - package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicui18n.so.69()(64bit), but none of the providers can be installed
[2024-02-22 10:30:57 +0000] info [xml-api]   - package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicuuc.so.69()(64bit), but none of the providers can be installed
[2024-02-22 10:30:57 +0000] info [xml-api]   - package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicuio.so.69()(64bit), but none of the providers can be installed
[2024-02-22 10:30:57 +0000] info [xml-api]   - cannot install both ea-libicu-69.1-1.1.61.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
[2024-02-22 10:30:57 +0000] info [xml-api]   - cannot install both ea-libicu-69.1-1.1.62.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
[2024-02-22 10:30:57 +0000] info [xml-api]   - cannot install both ea-libicu-69.1-2.2.16.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
[2024-02-22 10:30:57 +0000] info [xml-api]   - cannot install both ea-libicu-69.1-2.2.17.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
[2024-02-22 10:30:57 +0000] info [xml-api]   - cannot install the best candidate for the job
[2024-02-22 10:30:57 +0000] info [xml-api] Nothing to do.
[2024-02-22 10:30:57 +0000] info [xml-api] Complete!
[2024-02-22 10:30:57 +0000] info [xml-api] Last metadata expiration check: 0:20:30 ago on Thu Feb 22 10:10:26 2024.
[2024-02-22 10:30:57 +0000] info [xml-api] Dependencies resolved.
[2024-02-22 10:30:57 +0000] info [xml-api] Nothing to do.
[2024-02-22 10:30:57 +0000] info [xml-api] Complete!

 Problem: package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicudata.so.69()(64bit), but none of the providers can be installed
  - package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicui18n.so.69()(64bit), but none of the providers can be installed
  - package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicuuc.so.69()(64bit), but none of the providers can be installed
  - package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicuio.so.69()(64bit), but none of the providers can be installed
  - cannot install both ea-libicu-69.1-1.1.61.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install both ea-libicu-69.1-1.1.62.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install both ea-libicu-69.1-2.2.16.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install both ea-libicu-69.1-2.2.17.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install the best candidate for the job

    I have immunifyAV installed (want to uninstall it but did not want to do it in case of other issues) I believe your point about disabling the CloudLinux repositories maty be what I need to do once I uninstall immunify....I am just not sure how.  Any specific direction would be appreciated.

    0
  • cPRex Jurassic Moderator

    Ken Evans - are you running the CloudLinux operating system at this time?  You can check this with the "cat /etc/redhat-release" command on the server.

    If you are not, you can see if there are any CloudLinux repositories listed in /etc/yum.repos.d.  ImunifyAV is included by default on cPanel machines so I would not expect you to need to remove that software.

    If there are other CloudLinux repositories on the machine you can disable them using the instructions here: https://support.cpanel.net/hc/en-us/articles/360054840794-How-do-I-enable-or-disable-a-repository

    0
  • Ken Evans

    Thank you! I am using AlmaLinux v8.9.0. I am a bit of a novice but will work through the path you suggest to see what is preventing the upgrades. 

    0
  • Ken Evans

    It does not appear that there are any cloud Linux repositories in that directory:

    almalinux-ha.repo                almalinux-saphana.repo  epel-next-testing.repo     imunify-rollout.repo            nux-dextop.repo
    almalinux-nfv.repo               almalinux-sap.repo      epel.repo                  kernelcare.repo                 rpmfusion-free-updates.repo
    almalinux-plus.repo              cPAddons.repo           epel-testing-modular.repo  kernelcare.repo.rpmnew          rpmfusion-free-updates-testing.repo
    almalinux-powertools.repo        cpanel-plugins.repo     epel-testing.repo          mysql-community-debuginfo.repo  wp-toolkit-cpanel.repo
    almalinux.repo                   EA4.repo                imunify360.repo            mysql-community.repo
    almalinux-resilientstorage.repo  epel-modular.repo       imunify360-testing.repo    mysql-community.repo.off
    almalinux-rt.repo                epel-next.repo          imunify-new-rollout.repo   mysql-community-source.repo

    however still get this output when I try to upgrade PHP. 

    [2024-02-23 10:00:21 +0000] info [xml-api] Package ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 is already installed.
[2024-02-23 10:00:21 +0000] info [xml-api]  Problem: package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicudata.so.69()(64bit), but none of the providers can be installed
[2024-02-23 10:00:21 +0000] info [xml-api]   - package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicui18n.so.69()(64bit), but none of the providers can be installed
[2024-02-23 10:00:21 +0000] info [xml-api]   - package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicuuc.so.69()(64bit), but none of the providers can be installed
[2024-02-23 10:00:21 +0000] info [xml-api]   - package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicuio.so.69()(64bit), but none of the providers can be installed
[2024-02-23 10:00:21 +0000] info [xml-api]   - cannot install both ea-libicu-69.1-1.1.61.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
[2024-02-23 10:00:21 +0000] info [xml-api]   - cannot install both ea-libicu-69.1-1.1.62.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
[2024-02-23 10:00:21 +0000] info [xml-api]   - cannot install both ea-libicu-69.1-2.2.16.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
[2024-02-23 10:00:21 +0000] info [xml-api]   - cannot install both ea-libicu-69.1-2.2.17.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
[2024-02-23 10:00:21 +0000] info [xml-api]   - cannot install the best candidate for the job
[2024-02-23 10:00:21 +0000] info [xml-api] Nothing to do.
[2024-02-23 10:00:21 +0000] info [xml-api] Complete!
[2024-02-23 10:00:21 +0000] info [xml-api] Last metadata expiration check: 2:44:12 ago on Fri Feb 23 07:16:08 2024.
[2024-02-23 10:00:21 +0000] info [xml-api] Dependencies resolved.
[2024-02-23 10:00:21 +0000] info [xml-api] Nothing to do.
[2024-02-23 10:00:21 +0000] info [xml-api] Complete!

 Problem: package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicudata.so.69()(64bit), but none of the providers can be installed
  - package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicui18n.so.69()(64bit), but none of the providers can be installed
  - package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicuuc.so.69()(64bit), but none of the providers can be installed
  - package ea-php82-php-intl-8.2.16-1.2.1.cpanel.x86_64 from EA4 requires libicuio.so.69()(64bit), but none of the providers can be installed
  - cannot install both ea-libicu-69.1-1.1.61.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install both ea-libicu-69.1-1.1.62.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install both ea-libicu-69.1-2.2.16.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install both ea-libicu-69.1-2.2.17.cpanel.x86_64 from EA4 and ea-libicu-1:69.1-1.el8.cloudlinux.x86_64 from @System
  - cannot install the best candidate for the job
    0
  • Ken Evans
    • Edited

    here is something interesting that may be a clue. the version of PHP8.1 is cloudlinux. I imagine this will have to be corrected before installing 82 and 83. 8.1 is the only version I have at the moment so Im unsure about uninstalling it without messing up the sites on my server...appreciate any guidance. Ken 

    0
  • Ken Evans

    I am sorry for the multiple messages but there is an update. For some reason, this happened. "The service “apache_php_fpm” appears to be down" I tried to restart it and it kept throwing an error:The subprocess “/usr/local/cpanel/scripts/restartsrv_apache_php_fpm” reported error number 29 when it ended.

    This of course took the sites on my server down. I proceeded by uninstalling PHP_FPM which brought all the sites back :) however now it will not install FPM again throwing a similar conflict error to the one I was getting when trying to install newer PHP Versions. Just trying to provide as much info for troubleshooting. 
    I do see that I just got a recovered notice for apache_php_fpm. However still cannot reinstall PHP_FPM in the Manager.

    0
  • Ken Evans

    I have someone with experience taking a look, and will report back with any good info for this thread. Thank you immensely.

    0
  • Ken Evans

    cPRex After all of this, and I do apologize for the extra info, I was finally able to resolve this issue.  This should help many having this problem!! Here is what I found: 

    Make sure to replace the desired PHP version with ea-php81. As you can see here, the ea-php81-php-common from CloudLinux (with, Imunify360 repo), is causing the issue. To overcome this, remove it first and it will solve the issue:

    yum remove ea-php81-php-common -y

    Now, you can able to install the desired PHP version with EasyApache4 or the CLI.

    0
  • cPRex Jurassic Moderator

    I'm glad you found a good solution!

    0

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