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Email deliverability check for all accounts in WHM

Comments

7 comments

  • cPRex Jurassic Moderator

    Hey there!  There isn't a specific tool for that but there are a few different API calls that may give you the information you are looking for in a different way:

    Email delivery records:
    https://api.docs.cpanel.net/openapi/whm/operation/emailtrack_search/

    Trace an email:
    https://api.docs.cpanel.net/cpanel-api-2/cpanel-api-2-modules-emailtrack/cpanel-api-2-functions-emailtrack-trace/#examples

    Email tracking:
    https://api.docs.cpanel.net/cpanel-api-2/cpanel-api-2-modules-emailtrack/cpanel-api-2-functions-emailtrack-search/#returns

    but there isn't a specific API call to do what the Email Deliverability tool does.

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  • spaceman

    I strongly recommend and request that either:

    1. There's a feature in WHM that allows sys admins to view or selectively check/generate the equivalent of cPanel's "Email Deliverability" report for one or many hosting accounts (primary domains at least).

    OR

    2. There's an API call that *does* achieve the same as the Email Deliverability tool in cPanel.

    Why?

    Successful email deliverability is of high importance for any website-owning business. When there  are sometimes 100+ hosting accounts on a server, it's impractical to visit every cPanel for each hosting account to see if the Email Deliverably report is good or not. It would be providing a great  value-added service to our clients to be able to report on this server-wide.

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  • cPRex Jurassic Moderator

    Could you submit that as a feature request over at features.cpanel.net?

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  • spaceman

    Done.

     

    That said, I've got a sneaking suspicion that I've previously added this as a feature request before.

    Tell me if I'm wrong, but when a feature request is submitted at features.cpanel.net, then that request isn't searchable until/unless cPanel decides to add it to the roadmap? If so... not ideal.

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  • cPRex Jurassic Moderator

    That's correct - we do see them all internally and collect the feedback, but we don't publish them all publicly on the site.

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  • spaceman

    Yes, not ideal for checking whether or not you (or someone else) has already submitted the same or similar idea before.

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  • cPRex Jurassic Moderator

    I do agree with that point for sure, but it does keep us from having a sea of feature requests like the old site, so they don't just pile up for eternity.

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