NEW MESSAGES IN MY INBOX ARE BLANK.
Several emails from my clients have arrived blank in my inbox. Attached is theimage. Kindly advise on how to fix it.
-
Hey there! I don't think there is going to be much help we can offer for this one based on just a screenshot. Do you have root access to the server? If so, I would recommend checking the cPanel log (/usr/local/cpanel/logs/error_log) or the Roundcube log (https://support.cpanel.net/hc/en-us/articles/360054983694-Where-can-I-find-the-Roundcube-error-log) to see if there are more details listed there that are helpful.
If you only have access to your cPanel account, you'll need to speak with your hosting provider or datacenter to have them check the system.
1 -
Are the headers showing empty as well after the subject part?
And is the situation the same when viewed from a e-mail client instead of a web-interface?Could also be a case of a browser plugin. Can you check in a clean, guest browser session if it resolves it?
1
Please sign in to leave a comment.
Comments
2 comments