SSL install

Answered

Tamas Kerekgyarto

• March 25, 2024 08:19

When I want to install ssl site after upload certificates, in this URL:

cpsess3395725655/frontend/jupiter/ssl/install.html

comes the error message:

Template::Exception:
    [TYPE]=[undef]
    [INFO]=[SSL::installed_hosts(HASH(0x257d3b8)) failed: Unable to retrieve the installed hosts: 
]
    [TEXT]=[]
 at cpanel.pl line 1127.
    cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/jupiter/ssl/install.html.tt", 1) called at cpanel.pl line 4643
    cpanel::cpanel::run_standard_mode() called at cpanel.pl line 931
    cpanel::cpanel::script("cpanel::cpanel", "./frontend/jupiter/ssl/install.html.tt") called at cpanel.pl line 324

• 

  Andrew

  • March 25, 2024 11:04

  Do you have root access to the server Tamas?

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

  0
• 

  Tamas Kerekgyarto

  • March 25, 2024 12:38

  Yes, of course. I see an other problem in the WHM: When I want to set up let's encrypt plugin in Manage AutoSSL, the error message:

  API failure: Net::ACME2::X::HTTP::Network: The system failed to send an HTTP “GET” request to “https://acme-v02.api.letsencrypt.org/directory” because of an error: SSL connection failed for acme-v02.api.letsencrypt.org: SSL connect attempt failed error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed ...propagated at /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/Net/ACME2/HTTP.pm, line 225

   

  Thank you.

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• 

  cPRex Jurassic Moderator

  • March 25, 2024 14:41

  I don't believe those two errors would be related.

  For the first error, it would seem it is trying to install the SSL on a blank domain, as there is no output after the "installed hosts" message.  Can you run the following command on the server to confirm that domain is properly configured?

  /scripts/whoowns yourdomain.com

  Just replace "yourdomain.com" with the actual domain you are working with.

  For the second error in WHM, it seems like this could be a connection issue.  Can you run the following command and make a connection to the remote server?

  curl -v https://acme-v02.api.letsencrypt.org/directory

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• 

  Tamas Kerekgyarto

  • March 25, 2024 15:39

  Thank You for Your help. An upgrade is solved the problem :|

  0
• 

  cPRex Jurassic Moderator

  • March 25, 2024 15:48

  I'm glad you were able to get things working!

  0

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