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Quick search in WHM and cPanel

Damian
How does the quick search find results? If I type 'abcdef' I get a short list of links. Why? There is nothing in WHM or cPanel that should match. If I type name of a plugin it doesn't show at all, or appears below other links. These leads to a terrible user experience, and makes it difficult to get to a feature easily.

Comments

6 comments

Date Votes
  • Damian

    @cprex is there a way to request that search feature actually return relevant results?

    And also to make it work on a mobile device so that selecting an account (at the bottom) easy to tap and open.

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  • cPRex Jurassic Moderator

    Damian - can we clarify what you mean by "quick search?"   Let's use "left" and "top" to talk about the two search areas.

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  • Damian

    The top search. The one that can display accounts after the results.

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  • cPRex Jurassic Moderator

    Thanks for the clarification.  In general, the left search bar is a filter and looks through the options there ans sorts them by what is remaining.  The top search is more sloppy and tries to find close matches.  If you keep typing and get to "abcdefghij" you will eventually see no results as no result contains all those letters.

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  • Damian

    Thanks @cprex. Sloppy is the best way to describe it.

    Try entering "cprex" into it and you'll see that it returns results but nothing useful.

    This is the default search icon that appears on a mobile device.

    In terms of a user experience I would expect it to show no results when looking for "cprex" unless that was part of an account domain name or username.

    As noted above the results list is not mobile device friendly because it shows these useless results before it shows actual matches for the username or domains, as soon as you scroll the search result disappears and you can't reach the result you actually matched for based on the search term.

    Please consider reworking the sloppiness.

    @burntinsurance are you a bot? Your responses are odd.

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  • cPRex Jurassic Moderator

    I think you're expecting the top search bar to do what the left search bar is already doing.  If you enter data there, you'll find exactly what you're expecting to happen with that search.

    And yes, Bust Insurance replies are odd.  I'll take care of those now.

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