Host Access Control not working Again

tom9909

• April 01, 2024 22:06

Hi Everyone, 

We have a DNSOnly installation running on AlmaLinux v8.9.0 with cPanel v118.0.4. I'd previously raised an incident where the host access controls weren't working which was resolved. 

Previous case: https://support.cpanel.net/hc/en-us/community/posts/19163609495575-Host-Access-Control-not-working

However, I've just logged in several months later to maintain the host access control list and have found they have all been removed and upon setting them up again, found that they are again no longer working. 

I've run the following script which did not resolve the issue: 

/scripts/configure_firewall_for_cpanel

Firstly, was the host access control list removed at some point with a previous update? 

And why is is again no longer working?

 

Any assistance would be appreciated. 

• 

  cPRex Jurassic Moderator

  • April 01, 2024 22:27

  Hey there!  We'll likely need another support ticket on this issue as this isn't something that should be happening repeatedly, so I can't say what the issue is or what steps should be taken to resolve it.

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  tom9909

  • April 01, 2024 22:58

  Thanks cPRex. I've raised a support request and will post back here with any updates so that it may help others with similar issues.

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  cPRex Jurassic Moderator

  • April 02, 2024 14:56

  Thanks so much!

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  tom9909

  • April 15, 2024 03:18

  So the conclusion to this was:
  
  - When using Almalinux/CloudLinux to disable Firewalld (don't remove the service)

  - Run /scripts/configure_firewall_for_cpanel to reset everything.

  - Reconfigure rules via Host Access Control

   

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