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manage2.cpanel.net stuck on login/id verification

Comments

6 comments

  • cPRex Jurassic Moderator

    Hey there!  I haven't heard about any issues with Manage2 today, and I'm not able to reproduce just now.  Can you try a different browser to see if that might be an issue?

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  • CharlesGLondon

    Tried on Chrome, Safari, Opera on macOS same issue. Stuck on https://id.cpanel.net/get/login?url=..... after

    id.cpanel.net

    Verification successful
    Waiting for id.cpanel.net to respond... 
     
    and keeps refreshing.
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  • CharlesGLondon

    Any other way to purchase KernelCare licence?

     

    0
  • cPRex Jurassic Moderator

    Can you email cs@cpanel.net so we can help with that purchase, and also look into that issue?

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  • CharlesGLondon

    I'm assuming I can't buy KernelCare licence from cPanel as my cPanel licence is bought from OVH? Can you confirm, may be this is the issue. I got reply from CS but they asked to buy cPanel licence and no reply for KernelCare? 

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  • cPRex Jurassic Moderator

    There is no reason you couldn't buy the KernelCare license through us even if the cPanel license was purchased elsewhere.

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