Skip to main content

Max defers and failures warning messages counts against the limit?



  • cPRex Jurassic Moderator

    Hey there!  No - when the account is in that temporarily blocked state, and future messages sent are just discarded automatically.  You should see a log entry similar to this showing that is happening:

    2023-08-02 14:36:26 1qR7oJ-0006NK-0w ** example@external_example.tld R=enforce_mail_permissions: Domain example.tld has exceeded the max defers and failures per hour (5/5 (100%)) allowed. Message discarded.

    Because it was discarded and no delivery attempt was made, there is no way for the tools to know if it would have been a deferred or failed message, so it can't add to that limit.

  • Benito

    The truth is I thought they did count. I always analyze the mail delivery report to see what activated the rule and I found few emails that actually bounced due to a problem with the destination box. Those are the ones that actually triggered the rule and then it never recovers.

    I dismiss these warning messages as a problem then.


    On the other hand, could it be that all these other deferred messages are to blame for triggering the defer rule? I assume they are caused by exceeding the limit of sent per hour.


  • cPRex Jurassic Moderator

    Sure - if the messages get reattempted later and they also fail, that would just add to the length of time for the lockout.


Please sign in to leave a comment.