Update failed
Hello, I am trying to update my server and the update fails, I already tried disabling the CSF firewall:
Error: Failed to download metadata for repo 'imunify360': Cannot download repomd.xml: Cannot download repodata/repomd.xml: All mirrors were tried
wget https://repo.imunify360.cloudlinux.com/defense360/el/6/updates/x86_64/repodata/repomd.xml
--2024-04-11 11:21:49-- https://repo.imunify360.cloudlinux.com/defense360/el/6/updates/x86_64/repodata/repomd.xml
Resolving repo.imunify360.cloudlinux.com (repo.imunify360.cloudlinux.com)... 107.155.119.71
Connecting to repo.imunify360.cloudlinux.com (repo.imunify360.cloudlinux.com)|107.155.119.71|:443...
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I tried with different servers and they all have the same error.
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Hey there! Are you able to get an IP in response when you run the following command from your server?
dig repo.imunify360.cloudlinux.com
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Yes,
dig repo.imunify360.cloudlinux.com
; <<>> DiG 9.11.36-RedHat-9.11.36-11.el8_9 <<>> repo.imunify360.cloudlinux.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48632
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;repo.imunify360.cloudlinux.com. IN A;; ANSWER SECTION:
repo.imunify360.cloudlinux.com. 120 IN A 107.155.119.71;; Query time: 24 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Apr 11 13:22:51 -03 2024
;; MSG SIZE rcvd: 750 -
Alright, that's good! What about this:
wget https://repo.imunify360.cloudlinux.com/defense360/el/6/updates/x86_64/repodata/repomd.xml
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wget https://repo.imunify360.cloudlinux.com/defense360/el/6/updates/x86_64/repodata/repomd.xml
--2024-04-11 13:25:11-- https://repo.imunify360.cloudlinux.com/defense360/el/6/updates/x86_64/repodata/repomd.xml
Resolving repo.imunify360.cloudlinux.com (repo.imunify360.cloudlinux.com)... 107.155.119.71
Connecting to repo.imunify360.cloudlinux.com (repo.imunify360.cloudlinux.com)|107.155.119.71|:443... failed: Connection timed out.
Retrying.0 -
Okay, now we're getting somewhere.
What about this - last test:
wget https://google.com
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wget https://google.com
--2024-04-11 13:30:25-- https://google.com/
Resolving google.com (google.com)... 142.251.133.238, 2800:3f0:4002:801::200e
Connecting to google.com (google.com)|142.251.133.238|:443... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://www.google.com/ [following]
--2024-04-11 13:30:26-- https://www.google.com/
Resolving www.google.com (www.google.com)... 142.250.79.132, 2800:3f0:4002:813::2004
Connecting to www.google.com (www.google.com)|142.250.79.132|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: ‘index.html’index.html [ <=> ] 18.51K --.-KB/s in 0.001s
2024-04-11 13:30:26 (12.8 MB/s) - ‘index.html’ saved [18958]
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Let me clarify that we have 10 different servers, and they all have the same symptom.
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Originally I was thinking there were outbound https issues, but it doesn't seem like that is the case. Could you submit a ticket from one of the affected systems so we can check that out?
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ok I'll tell my client to submit a ticket to cpanel support.
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