Cpanel Mail queue manager show old messages
Hello,
i am looking on whm exim mail queue manager and i got 15 mails ( old 3 days ago).
but in exim mail queue i have nothing:
[user@myserver log]# exim -bpc
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if i try to remove email of course i got error:
LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 6 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -v -Mrm 1rxUOr-00000000xYo-1RIN
LOG: MAIN
Spool file 1rxUOr-00000000xYo-1RIN-D not found
Spool data file for 1rxUOr-00000000xYo-1RIN does not exist
Continuing, to ensure all files removed
Spool read error for 1rxUOr-00000000xYo-1RIN-H: No such file or directory
Continuing to ensure all files removed
Message 1rxUOr-00000000xYo-1RIN has been removed or did not exist
what is happening here? thanks
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Seems you are using MailScanner, so the correct command to show emails in the queue is:
/usr/sbin/exim -bpc -C /etc/exim_outgoing.confI'd suggest that you use ConfigServer Mail Queues (cmq)
https://configserver.com/configserver-mail-queues-cmq/0 -
thanks for your help.
you are right , now i can watch the emails in queue also on command line and it looks equal on cmq GUI.
so the only problem here is that i cannot forward or delete it
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If you search the Exim log directly in /var/log/exim_mainlog are you able to see the message there?
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i only found this:
[XXX@XXX]# grep -ir "1rxUOr-00000000xYo-1zvR" /var/log/exim_mainlog
2024-04-21 17:26:30 cwd=/usr/local/cpanel/whostmgr/docroot 6 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -v -Mrm 1rxUOr-00000000xYo-1zvR
2024-04-21 17:26:30 1rxUOr-00000000xYo-1zvR Spool file 1rxUOr-00000000xYo-1zvR-D not found
2024-04-22 08:53:09 cwd=/usr/local/cpanel/whostmgr/docroot 6 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -v -Mrm 1rxUOr-00000000xYo-1zvR
2024-04-22 08:53:09 1rxUOr-00000000xYo-1zvR Spool file 1rxUOr-00000000xYo-1zvR-D not found
2024-04-22 08:53:29 cwd=/usr/local/cpanel/whostmgr/docroot 6 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -v -Mrm 1rxUOr-00000000xYo-1zvR
2024-04-22 08:53:29 1rxUOr-00000000xYo-1zvR Spool file 1rxUOr-00000000xYo-1zvR-D not found
2024-04-22 08:54:26 cwd=/usr/local/cpanel/whostmgr/docroot 5 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -Mrm 1rxUOr-00000000xYo-1zvR
2024-04-22 08:54:26 1rxUOr-00000000xYo-1zvR Spool file 1rxUOr-00000000xYo-1zvR-D not found
2024-04-22 08:55:33 cwd=/usr/local/cpanel/whostmgr/docroot 6 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -v -Mrm 1rxUOr-00000000xYo-1zvR
2024-04-22 08:55:33 1rxUOr-00000000xYo-1zvR Spool file 1rxUOr-00000000xYo-1zvR-D not found
2024-04-22 11:54:34 cwd=/usr/local/cpanel/whostmgr/docroot 6 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -v -Mrm 1rxUOr-00000000xYo-1zvR
2024-04-22 11:54:34 1rxUOr-00000000xYo-1zvR Spool file 1rxUOr-00000000xYo-1zvR-D not found
2024-04-23 14:13:27 cwd=/usr/local/cpanel/whostmgr/docroot 6 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -v -Mrm 1rxUOr-00000000xYo-1zvR
2024-04-23 14:13:27 1rxUOr-00000000xYo-1zvR Spool file 1rxUOr-00000000xYo-1zvR-D not found
2024-04-23 14:13:45 cwd=/usr/local/cpanel/whostmgr/docroot 5 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -Mvh 1rxUOr-00000000xYo-1zvR
2024-04-23 14:13:45 cwd=/usr/local/cpanel/whostmgr/docroot 5 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -Mvb 1rxUOr-00000000xYo-1zvR
2024-04-23 19:52:34 cwd=/usr/local/cpanel/whostmgr/docroot 6 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -v -Mrm 1rxUOr-00000000xYo-1zvR
2024-04-23 19:52:34 1rxUOr-00000000xYo-1zvR Spool file 1rxUOr-00000000xYo-1zvR-D not found0 -
It would seem that message has been removed. Is there still a problem related to that mail ID?
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not a big problem but it is still on queue manager
and if i try to remove of course i can't.....
LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 6 args: /usr/sbin/exim -C /etc/exim_outgoing.conf -v -Mrm 1rxUOr-00000000xYo-1zvR
LOG: MAIN
Spool file 1rxUOr-00000000xYo-1zvR-D not found
Spool data file for 1rxUOr-00000000xYo-1zvR does not exist
Continuing, to ensure all files removed
Spool read error for 1rxUOr-00000000xYo-1zvR-H: No such file or directory
Continuing to ensure all files removed
Message 1rxUOr-00000000xYo-1zvR has been removed or did not exist0 -
You can manually delete the message from the queue with this command:
exim -Mrm 1rxUOr-00000000xYo-1zvR0 -
i can't
# exim -Mrm 1rxUOr-00000000xYo-1zvR
Spool data file for 1rxUOr-00000000xYo-1zvR does not exist
Continuing, to ensure all files removed
Spool read error for 1rxUOr-00000000xYo-1zvR-H: No such file or directory
Continuing to ensure all files removed
Message 1rxUOr-00000000xYo-1zvR has been removed or did not exist0 -
It looks like the message is gone then. Where are you still seeing it?
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it is still on cpanel queue manager.. look at the picture up !
thanks
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It would be best to create a ticket for this issue at this point so we can check the server.
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I'm having this problem as well. Someone told me this has something to do with the upgrade of Exim to 4.97.
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Radeonpower - it is related to the Exim update. Are you also using Mailscanner?
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cPRex yes indeed. :)
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You'll need to update Mailscanner in order to resolve this, as the latest version works properly with the Exim update. Once Mailscanner is updated I'd expect things to work well.
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I'm already using the latest version provided by Configserver. I guess I have to wait for them to update it.
Thanks!
You are running the latest version of the ConfigServer MailScanner Script (v5.10). An Upgrade button will appear here if a new version becomes available
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Another user had to remove it and reinstall in order to get that working - he posted some details in another thread earlier today:
https://support.cpanel.net/hc/en-us/community/posts/23215082541463/comments/23285249356311
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Thanks alot. :)
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Sure thing!
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Hello ,
this is the reply of configserver support. IT WORKS FOR ME
If the emails are still showing in ConfigServer MailQueues it is because the spool files exist in the wrong directory (due to the exim upgrade). The only way to remove them is to find the exact corresponding files in /var/spool/exim/input/ (search the subdirectories) and delete them.
Regards
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Thanks Pietro, this is the easiest way to get rid of them. Took me 10sec's to find and delete them. No need to "remove and reinstall" like pointed out in this forumpost https://support.cpanel.net/hc/en-us/community/posts/23215082541463/comments/23285249356311.
Thank you.
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