Error: The system failed to find an available file name

Thomas Benito

• April 26, 2024 17:59

Hi,

I was doing backup of my databases from my old hosting to new. I found a strange thing that has stopped me from restoring my databases. I get the following error message " Error: The system failed to find an available file name. at /usr/local/cpanel/Cpanel/Background/Log/NameGenerator.pm line 114. " when doing restore when using the Restore a MySQL Database Backup.

Please help, how to resolve this.

• 

  cPRex Jurassic Moderator

  • April 29, 2024 03:02

  Hey there!  Just to confirm, you were attempting to restore this data from the cPanel >> Backup Wizard tool, correct?  If so, I would expect there to be additional details about this problem inside the main cPanel error log at /usr/local/cpanel/logs/error_log.  However, you would need root access to the server to see that log.

  If you don't have root access to this machine you'll need to contact your hosting provider for assistance, or submit a ticket with us if your license was purchased directly from cPanel.  Unfortunately I'm not finding anything for this particular error on my end so checking the logs for more info is the best bet.

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