SSL Sectigo" does not appear in the "Manage AutoSSL" section.

Unnamed User

• April 29, 2024 08:50

Hi
 I have purchased a cPanel Autoscale Cloud license, but I noticed that the Sectigo SSL is not available in the 'Manage AutoSSL' menu. How can I fix this issue?

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  Andrew

  • April 29, 2024 11:08

  Sectigo got depreciated by cPanel, only LetsEncrypt is available now.

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

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  Unnamed User

  • April 30, 2024 02:19

  Hello
  I have another server with the same Cpanel license, which was purchased before the one experiencing issues. When I checked the 'Manage AutoSSL' menu, I found that Sectigo SSL is still available for selection. How can I bring back Sectigo for use?
  

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  cPRex Jurassic Moderator

  • April 30, 2024 02:40

  What cPanel version is the older system running?  If you are on version 120 it has been removed from the product, so it would only be available on version 118 and older:

  https://docs.cpanel.net/knowledge-base/cpanel-product/cpanel-deprecation-plan/

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