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WHM for WP Squared > Transfer Tool

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17 comments

  • cPRex Jurassic Moderator

    Hey there!  The Transfer Tool on the WP Squared server is smart enough to detect if you are trying to move a non-WP Squared account to it.  You'll see an error similar to this:

    RESTORE: Account “username”: Account Restore Failed: “Aborted.”
    The “username” account is not eligible for restoration on this server: “cPanel” accounts cannot be restored on “WP Squared” systems.

    Does that answer your concerns here?

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  • spaceman

    OK, to confirm: the Transfer Tool (currently) only works between WP Squared servers.

    Potentially there will be many WordPress sites on non WP Squared servers (i.e. 'normal' WHM/cPanel servers) that would want to move to a WP Squared server. Are there any plans on the roadmap to make this possible using the Transfer Tool, i.e. to make it smart enough to handle this?

    Until such time (if ever) that it is possible, then presumably your recommendation to move a WordPress site from a cPanel server to a WP Squared server would be to use more manual methods, or perhaps a plugin like WP Migrate or similar?

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  • cPRex Jurassic Moderator

    Yes, there are plans to make this compatible with WordPress sites on cPanel servers in the future :D. I can't say exactly when that will happen, but it's being worked on as we speak.

    At this point, yes, you would need to use a more manual method to move those sites to a WP Squared system.

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  • spaceman

    This information, I'd suggest, is a "semi-significant" when it comes to embracing (or not) WP Squared.

    Are there any articles with a side-by-side feature comparison of WP Square versus cPanel/WHM, so that we can get a better sense of how they compare, relative strengths and weaknesses, inclusions and exclusions. If you, could you guys write and publish one pls? AI assisted, of course :-)

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  • cPRex Jurassic Moderator

    I don't have anything readily-available for that, but I let the WP Squared team know so they are looking into it!

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  • Juanzo

    I wonder if there is any news regarding this.

    Ideally, the Transfer Tool should only transfer the website, and keep everything else in place, in case clients have any email accounts there and would like to keep them at their cPanel server.

    On the meantime, if we want to migrate a WordPress at a cPanel server, we should do it manually? Maybe creating a restore from WP Toolkit and import it at WP Squared?

    Currently considering WP Squared but would like to confirm how much work will involve between our clients interested in this.

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  • cPRex Jurassic Moderator

    Hey there!  The Transfer Tool has since been updated to work with WP Squared.  More details on that can be found here, including a list of things you shouldn't expect to work in the WP Squared environment:

    https://docs.wpsquared.com/docs/whm/transfer-a-website/

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  • Juanzo

    Indeed I've read the link but it does not confirm my question.

    Will the transfer tool migrate only the WordPress site and point the domain to the new IP, keeping other records like MX intact?

    If we use the Transfer Tool with an account that uses other tools, not supported by WP Squared, will it only migrate the WP and keep everything else intact?

    If not, it seems that migration from cPanel to WP Squared might be done better manually, in which case my second question: Maybe the easier way is to create a restore from WP Toolkit and import it at WP Squared?

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  • cPRex Jurassic Moderator

    The Transfer Tool behavior for the MX record, or other custom records, doesn't change with WP Squared.  Here is some testing I did early in the Live Transfer era, with an in-depth explanation about what checks are performed when the transfer happens:

    https://support.cpanel.net/hc/en-us/community/posts/19163521352087-Custom-MX-records-and-Live-Transfer

    The short answer - any custom configurations in DNS, like an MX record, should be moved as they have been before.

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  • Juanzo

    Sorry to bump this cPRex, just wanted to confirm.

    We have several cPanel servers and we are considering starting a WPSquared server, but wonder how will the migration work.

    If we use the Transfer Tool at a WPSquared server, to migrate a WordPress site from a cPanel server, will the Live Transfer be smart enough to only migrate the WordPress site, update the IP of the website, leaving the rest of DNS and settings intact?

    We might keep email hosting accounts at our cPanel server, and use WPSquared to migrate sites to only WP hosting clients.

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  • cPRex Jurassic Moderator

    I reached out to the WP Squared team and they let me know there is a video about this process here:

    https://vimeo.com/1064928536/8e01c9f7b3

    At this time, the transfer will change any references of the old IP to the new server's IP in the DNS zones. 

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  • Juanzo

    Thanks for the reply and the video cPRex

    At this time, the transfer will change any references of the old IP to the new server's IP in the DNS zones. 

    That would make a pain migrating some cPanel accounts to WP Squared, since it would make mails and other stuff unrelated to WP, stop working right?

    Hopefully this is improved, so that the transfer tool only migrates WordPress, keeping everything else as it is.

    Will stay on cPanel and avoid WPSquared for the time being until this is solved, since probably several clients will want to use this but it would involve manual migrations.

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  • cPRex Jurassic Moderator

    If there were any custom A records those would be left alone, but anything that is pointed to the main IP of the account would be updated.

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  • Juanzo

    Thanks for the conirmation cPRex.

    I wonder, we currently have several cPanel servers, and we would like to explore adding WP Squared.
    Even though we already have CloudLinux and Imunify360, future MAx Web Server looks like a possible replacement for LiteSpeed.

    Yet, I wonder if this mechanism will be improved:

    > If there were any custom A records those would be left alone, but anything that is pointed to the main IP of the account would be updated.

    If we are migrating a WordPress site from a cPanel account, it would be nice if Transfer tool detects this, and only changes the IP of the website, leaving the rest intact, so we can keep the cPanel account for mails and WPSquared for clients looking for dedicated UI for WP.

    Else, not sure if the current process will involve:
    1. Transfer the WP site using Transfer tool
    2. Unsuspending the account at cPanel origin server
    3. Replacing IPs that were updated related to mails and anything else, except the WordPress site.

    Another option would involve the Transfer tool to just interact only with WP Toolkit, and just put the site on maintenance, create a backup, transfer and restore it, and then just update the site's IP.

    A better cohesion between cPanel and WP Squared would be nice, else probably the future "Self-Service Website Import" tool would be more suitable for us hosters already using cPanel.

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  • cPRex Jurassic Moderator

    Would the details outlined here help at all?

    https://docs.wpsquared.com/docs/whm/transfer-a-website/

    That covers what gets transferred and how the process happens, so that would be worth a look.

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  • Juanzo

    I did read that article before posting.

    If there were any custom A records those would be left alone, but anything that is pointed to the main IP of the account would be updated.

    This is not the expected / ideal scenario if a cPanel client asks us to migrate to WPSquared, which will probably happen if we launch this service.

    Decided to stick with cPanel and disabling everything except WP features, to avoid the hassle.

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  • cPRex Jurassic Moderator

    Thanks for the details - I've sent this information over to the WP Squared team so they have that feedback now.  In a future release there may be more options available for this type of migration.

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