Cannot access cpanel or send/receive emails
We have suddenly lost login access to our panel. This was noticed after we realised no emails were coming or going.
How can we fix this?
We can't even get access to support because we need to be able to login just to get support. I have had to create this random account just to get this far to ask the question.
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Hey there! We'll need more information before we'll be able to help - what happens when you try and access cPanel or WHM right now? What error message shows up in the browser?
You can always contact our Customer Support team at cs@cpanel.net if you need help and can't access the system for some reason.
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