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ERR_CONNECTION_TIMED_OUT

Comments

9 comments

  • cPRex Jurassic Moderator

    Hey there! Did the "service restart cpanel" command give an error, or are you just not able to reach cPanel or WHM after the restart?  Knowing specific details about errors will help us point you in the right direction.

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  • Nelson urhie

    No error at all
    I battle with this thing all the time

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  • Nelson urhie

    Is it possible I drop my server access so you can help me check...cuz am at the point when I just wan to delete the whole thing but I have over 30 user websites on it and there's no backups yet

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  • cPRex Jurassic Moderator

    I'm not able to do that over the Forums but you're welcome to submit a ticket and we'd be happy to look!

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  • Nelson urhie

    [root@server ~]# service cpanel restart
    Redirecting to /bin/systemctl restart cpanel.service
    this all that came from running the command

     

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  • cPRex Jurassic Moderator

    That's normal for that command.  Do you see anything helpful in the cPanel logs at /usr/local/cpanel/logs/error_log?

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  • Nelson urhie

    iptables -F && /etc/init.d/iptables save
    service cpanel restart

     

    i just ran this  above command and  its working now...please can you detect what the error was from this command?

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  • cPRex Jurassic Moderator

    Yes, that would indicate there was an issue with the firewall on the system and the access the cPanel and WHM ports wasn't working properly.

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  • Nelson urhie

    hmmm ok....i am happy its fixed would be on the look out for this 

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