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Application manager restarting apps randomly

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5 comments

  • cPRex Jurassic Moderator

    Hey there!  You can find the specific log path in the user's directory as outlined here:

    https://support.cpanel.net/hc/en-us/articles/4402325080727-Node-JS-Log-Location

    Does that show any additional details?

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  • pharmHalo

    Thanks for the response.   I have access to WHM and CPanel, but where is this logs file?

    eg. if im in CPANEL file manager, I cant see


    The default log file is located in log/passenger.XXX.log, where XXX is the port number that Passenger listens on.

     

    Sorry I'm quite new to cpanel etc and havent really figured what this location refers.

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  • cPRex Jurassic Moderator

    These would be inside the user's account, so /home/username would be the cPanel username you are working with.

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  • pharmHalo

    Thanks again for the response and apologies for the lack of my ability, but in home/user there is no nodejsapps or anything like that page infers.
    There is a logs folder but all logs are ssl- related and nothing passenger.XXX.log related at all.

    ID was wondering if this might have anything to do with the passenger max pool size?

    eg. i dont see any issue with my main API's running, which there are 5.
    But the other 5 seem to restart randomly.  Could it be they hit the pool limit and because they are my sandbox api's and arent in use much that passenger just shuts them down until accessed next?

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  • cPRex Jurassic Moderator

    Unfortunately I'm not sure - we're really just guessing without more data.

    Could you create a ticket so the system could be examined?

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