Arabic fonts appears in preview but not published
Dear all, I have an issue, I built a website with your lovely site builder tool, the main website in English, my client asked for an Arabic version. I followed the steps of adding a new language, the website pages duplicated for the new language takes place. I start translating the web paragraphs to Arabic, I chosed a font for Arabic text, I checked the preview all is great and going as expected. Here is the preview page for Arabic : REDACTED PREVIEW LINK However, when I published the website, regardless what fonts I choose it is not appears always same plain fonts! Here is the link for published website: REDACTED Kindly help me to solve this issue as it is affecting my work and my client is not happy. Thank you
-
Hey there! I removed the links from your post as we can't share public information on the Forum.
I'm wondering if this is a local caching issue as I see the same Arabic content on both links you posted.
0 -
Sorry for posting the links against the policy.
The contact is the same you are totally right but the font type is different and this is the main issue. When changing the font type it is not changing on the published website.0 -
Could you post a screenshot specifically where you are seeing the differences?
0 -
The first screenshot is the preview from sitejet tool, the second screenshot from the published website, as you may notice there is difference in the font family used for Arabic text
0 -
I'm not sure what would cause that difference. It would likely be best to create a ticket on this issue and then we could escalate the problem to Sitejet if necessary.
0 -
Where I can create a ticket?
Appreciate your support
0 -
You can do this from WHM >> Create a Support Ticket if you have root access to the server. If not, you'd need to speak with your host or datacenter to have them take a look.
0
Please sign in to leave a comment.
Comments
7 comments