Old Cpanel Web console

bennhana

• May 24, 2024 07:51

Hi

We have an old Cpanel server where there are still files but there is no license. We built a new server on Ubuntu which is running perfectly with a license. The old server was running on CentOS 7. I need to get files for a website on the old server. I am able to log in via CLI but the web console is rejecting the root password. I got this message on Cli

Activate the web console with: systemctl enable --now cockpit.socket

I ran that command but still unable to log into the web console. Is there another way I can activate the webconsole so I can download some websites? 

 

• 

  cPRex Jurassic Moderator

  • May 24, 2024 13:29
  • Edited

  Hey there! I'm not familiar with anything called "web console" inside cPanel.  If there isn't a license on the machine you wouldn't be able to log in to WHM or cPanel, so it sounds like this tool is part of your hosting provider's environment - is that correct?

  If so, you'd need to contact them for additional support.

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  rbairwell

  • May 24, 2024 15:05

  I believe you are referring to the Cockpit server administration tool by RedHat (see https://www.redhat.com/sysadmin/intro-cockpit) - it's not anything to do with cPanel/WHM.

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